Are yukata (room wear) provided?
Room wear is provided in your guest room.
Are there vending machines available?
We regret that there are no vending machines available on the premises.
Do you have makeup remover?
We provide makeup remover.
Is there an ATM available?
There is no ATM on the premises. A convenience store is located a 1-minute walk from the hotel.
An ATM is available there at the 7-Eleven Osaka Minami-Semba 2-chome branch.
Is there a freezer available?
The refrigerators in the guest rooms do not have a freezing function.
Are there any restaurants in the hotel open for lunch?
Our hotel's lunch service is available on Fridays, Saturdays, and Sundays only.
Reservations are required in advance, as we operate by appointment only.
Operating hours are 12:00 PM to 3:00 PM
Last entry is at 1:00 PM.
Please tell me about reservations made through travel agencies or other OTAs.
For changes or cancellations to reservations made through booking sites or travel agencies other than our official website, please contact the platform where you made your reservation.
What is your cancellation policy?
Cancellation fees may vary depending on the plan and booking method. Please refer to the plan details for confirmation.
Please inform me of the check-in and check-out procedures.
Please proceed to the front desk.
Can I order food delivery, such as pizza?
You may use food delivery services; however, you must meet the driver at the 1st-floor entrance to receive your order in person. Delivery personnel are not permitted on the guest room floors.
