Can I store valuables?
Each room is equipped with a safe for storing valuables.
Can I stay with my pet?
We regret that pets are not permitted at our hotel.
*Excluding guide dogs and service dogs
Is there an ice machine?
We do not have an ice machine; however, if you request it at reception, we will deliver ice to your room.
Is it possible to push the beds together or move them against the wall?
We kindly ask that you refrain from moving the beds.
Do you have cold medicine?
We do not provide over-the-counter medications, as doing so would violate the Pharmaceutical Affairs Act.
We apologize for the inconvenience, but we kindly ask that you prepare any necessary medications before your trip or purchase them at a hospital or pharmacy.
We do have minor supplies available, such as adhesive bandages and disinfectants.
Can you accommodate food allergies?
We can generally accommodate allergies depending on the specific requirements. Please contact us in advance, as we cannot make accommodations on the day of your visit.
Can the windows in the guest rooms be opened?
We apologize, but for safety reasons, the windows in the guest rooms are designed not to open.
Can you arrange a rental car reservation?
We apologize, but we do not offer rental car arrangements.
Is it possible to book a room-only stay?
We offer both meal-inclusive plans (breakfast only, dinner only, or half-board) and room-only plans. Please select the option that best suits your schedule when making your reservation.
Can I request additional towels?
Towels and amenities are provided in each room. Should you require additional items, please contact reception.
