We do not maintain a waiting list for cancellations.

Towels and linens are changed daily. If you do not require this, please feel free to contact us.

We regret that pets are not permitted at our hotel. *Excluding guide dogs and service dogs

We offer both meal-inclusive plans (breakfast only, dinner only, or half-board) and room-only plans. Please select the option that best suits your schedule when making your reservation.

If you have made a reservation through a travel agency or other OTA (online travel agency), please contact the booking source directly for confirmation, changes, or cancellations. Our property may not be able to verify detailed information or process modifications for reservations made through travel agencies or other OTAs.

Cancellation fees may vary depending on the plan and booking method. Please refer to the plan details for confirmation.

If you have not received a confirmation email, the following factors may be the cause: ・The registered email address is incorrect ・Spam folder or email reception settings If you would like to confirm your reservation, please contact us directly by phone. Phone: 06-6262-3600 *Please note that reservations made through booking sites other than our official website may take time to be notified to us.

If you require a certificate of stay, please inform the front desk.

Same-day bookings are available, subject to room availability.

We accept changes at any time, but please notify us of any changes to the number of guests by the day before your arrival. (Please note, however, that if the number of guests per room increases or decreases, the room rate may change.)