We do not maintain a waiting list for cancellations.

Towels and linens are changed daily. If you do not require this, please feel free to contact us.

We regret that pets are not permitted at our hotel.
*Excluding guide dogs and service dogs

We offer both meal-inclusive plans (breakfast only, dinner only, or half-board) and room-only plans. Please select the option that best suits your schedule when making your reservation.

For changes or cancellations to reservations made through booking sites or travel agencies other than our official website, please contact the platform where you made your reservation.

If you have not received the confirmation email, the following may be the cause:

• The registered email address is incorrect
• Your spam folder or email receiving settings

If you would like to confirm, we kindly ask that you contact us directly by phone.

Tel: 06-6262-3600

*If you made your reservation via a booking site other than our official website, it may take some time for us to receive the reservation notification.

Cancellation fees may vary depending on the plan and booking method. Please refer to the plan details for confirmation.

Yes, same-day reservations are possible if rooms are available. Please contact us directly by phone for same-day bookings.

We accept changes at any time, but please notify us of any changes to the number of guests by the day before your arrival.
(Please note, however, that if the number of guests per room increases or decreases, the room rate may change.)

We regret that we do not have a large communal bath.