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Wake-up calls can be requested by dialing extension 9 for Reception.

There is a 7-Eleven, FamilyMart, and Lawson within a 1-minute walk.

Each room is equipped with a safe for storing valuables.

We typically respond to inquiry emails within 1 to 2 days. However, please note that it may take slightly longer during periods of high inquiry volume. It is also possible that our reply may not reach you due to your email settings; in such cases, please feel free to contact us by telephone.

Our front desk is staffed 24 hours a day, and there is no curfew. Please note that for security purposes, the main entrance is locked from 12:00 AM to 9:00 AM. (The entrance can be accessed using your room key card.)

Our establishment is a small luxury hotel featuring 11 guest rooms. Each room occupies an entire floor, ensuring a private and exclusive stay. Designed by Shinichi Ogawa, the architecture offers a refined space where art and history converge. Furthermore, as the world's first official champagne hotel, we invite you to fully immerse yourself in the allure of champagne.

In the event of an emergency such as a natural disaster, operating hours may change or the hotel may close temporarily. The latest information will be posted on our website. If you require urgent assistance, please contact us by telephone.

For careers, please contact us here.https://by-onko-chishin.com/

Yes, the following shopping malls and commercial facilities are within walking distance: • Q Plaza Shinsaibashi (approx. 2 min. walk) • Crysta Nagahori (approx. 3–4 min. walk) • Shinsaibashi ZERO GATE (approx. 4 min. walk) Furthermore, a short distance away in the Namba area, you can enjoy a wider variety of shopping, dining, and entertainment at Namba CITY and Namba Parks (approx. 15–20 min. walk or a few stops by train).