Do you provide skincare products (toner, facial cleanser, makeup remover)?
We provide Three skincare products.
Do you offer an all-you-can-drink option?
We offer accommodation plans that include a 90-minute Champagne free-flow.
This plan is offered with dinner, and the Champagne included in the free-flow is one selection carefully chosen by our sommelier.
Do you have any special plans that offer better value?
By registering as an Onko Chishin member, you will receive the following benefits:
- A flat 3% off the standard rate
- Faster entry of your details for your next reservation
- Our newsletter will promptly deliver the latest updates and special offers from Onko Chishin properties
Temporary registration and registration completion emails will be sent from “@tripla.jp”. Please ensure you can receive emails from this domain before proceeding with registration.
Do you have a swimming pool?
While we do not have a swimming pool, each guest room is equipped with an "Anytime Bath." The water is constantly circulated and kept clean, allowing you to enjoy a comfortable soak at any time. There is no need to drain or refill the tub.
Please provide information regarding scheduled closing days and current operating status.
In the event of an emergency such as a natural disaster, operating hours may change or the hotel may close temporarily. The latest information will be posted on our website.
If you require urgent assistance, please contact us by telephone.
Are there drinks available in the guest rooms’ refrigerators?
The guest rooms' refrigerators are stocked with four types of soft drinks (two types of smoothies, ginger ale, and sparkling water) and Champagne, which are available for a fee.
Mineral water, coffee, and tea provided in the rooms are complimentary.
Can I take out cakes from the hotel shops or restaurants?
If you pre-order a birthday cake at the restaurant and are unable to finish it, you may take the remainder with you.
Please note that we do not offer cakes for regular sale.
Do you offer children’s menus?
We sincerely apologize, but we do not offer children's menus.
May I use the breakfast service only?
Breakfast is available only with a stay plan that includes breakfast.
Are there bathtubs in the rooms?
Yes, all rooms are equipped with bathtubs.
Our hotel features Anytime Baths in every room, which are kept filled with water at the perfect temperature at all times.
