Seven-Eleven, FamilyMart, and Lawson are all located within a one-minute walk of the hotel.

Wake-up call services can be arranged by dialing extension 9 for Reception.

In-room safe deposit boxes are provided in all guest rooms for your valuables.

We typically respond to email inquiries within one to two days. However, please note that it may take a little longer during periods of high inquiry volume.

In addition, if you do not receive a reply due to mail filter settings, please feel free to contact us by phone.

Our front desk staff is available 24 hours a day, so there is no curfew.

Please note that for security purposes, the main entrance is locked from 12:00 AM (midnight) to 9:00 AM. (You may unlock the entrance door using your room key card.)

Cuvée J2 Hôtel Osaka is a small luxury hotel featuring just 11 guest rooms. Each room occupies an entire floor, offering a completely private and exclusive stay.\n\nDesigned by the renowned architect Shinichi Ogawa, the refined space is imbued with art and history. Furthermore, as the world's first official champagne hotel, guests can fully immerse themselves in the exquisite world of champagne.

In the event of an emergency such as a natural disaster, operating hours may change or the hotel may temporarily close. The latest information will be announced on our website.
If your inquiry is urgent, please feel free to contact us by phone.

For details regarding career opportunities, please contact us via the following website: https://by-onko-chishin.com/

Yes, the following shopping malls and commercial facilities are located within walking distance:

- Q-PLAZA Shinsaibashi (approx. 2 min. walk)
- Crysta Nagahori (approx. 3–4 min. walk)
- Shinsaibashi ZERO GATE (approx. 4 min. walk)

Additionally, with a short walk or a brief train ride, you can reach the Namba area along the Nankai Line, including NAMBA CITY and NAMBA PARKS (approx. 15–20 min. walk or a few train stops), where you can enjoy an even wider variety of shopping, dining, and entertainment.

Our FAX number is +81-6-6262-3601.

Guests are kindly welcome to take photos and videos within the hotel, provided it does not disturb other guests.
While our hotel does not feature hot springs or a communal bath, each guest room is equipped with an "Anytime Bath" for your continuous enjoyment. The Anytime Bath continuously circulates clean hot water. Photography and videography within your stayed guest room are fully permitted.
For commercial photography or large group shoots, prior authorization may be required. Please feel free to consult our staff in advance.

We have staff members who can communicate in English and Korean. Please kindly note that they may not be present at all times.

The official name of the hotel is Cuvée J2 Hôtel Osaka by Onko Chishin.

For detailed information regarding surrounding sightseeing spots, please visit: https://j2.by-onko-chishin.com/sightseeing/

Our contact details are as follows:

Cuvée J2 Hôtel Osaka
Address: 2-6-7 Minamisemba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan
Please contact us via email.
Email: [email protected]

We regret to inform you that Blu-ray and DVD players are not available for rental.

We kindly request that guests refrain from moving the beds.

We apologize for the inconvenience, but for safety reasons, the guest room windows cannot be opened.

Towels and amenities are provided in each guest room. Should you require additional items, please feel free to inform the reception desk.

Yes, makeup remover is provided for your convenience.

Please note that the refrigerators in the guest rooms do not have a freezer function.

All guest rooms are fully equipped with a private restroom featuring a bidet toilet seat.

All guest rooms feature an automatic locking system with key card access. Doors lock automatically upon closing. Whenever you step out, please ensure you carry your key card with you.

Extra beds are provided for reservations of three or more guests (excluding certain rooms). Please note that rooms on floors other than the 14th floor can accommodate up to four guests per room.

Hair dryers are available in all guest rooms.

Towels and amenities are provided in each room. Should you require extra items, please feel free to request them at reception.

All guest rooms are equipped with a projector (except the Bollinger Room on the 14th floor, which features a TV) through which you can enjoy television broadcasts.

We regret to inform you that we do not offer baby cots. Please kindly note that we do not accommodate children aged 13 and under.

Roomwear is provided in your guest room.

All guest rooms are equipped with individually controlled air conditioning, allowing you to adjust the temperature to your preference.

Rooms located on the 4th to 13th floors are 51 m² in size.\nOnly the room on the top floor (14th floor) is 37 m².

Except for the Bollinger Room on the top floor, all of our guest rooms can accommodate three to four guests.

We provide luxury skincare products from THREE.

We regret to inform you that hair styling products are not available at our hotel.

Our hotel features an exclusive layout with only one guest room per floor, ensuring a private and tranquil space.
Therefore, you may relax in total comfort without concern for noise or footsteps from neighboring guests.

We kindly ask for your understanding that guest-arranged room decorations are not permitted.

We kindly inform you that the maximum capacity per room at our hotel is 4 guests.
We do not have large rooms available for 5 or more guests.

All rooms are equipped with a combined refrigerator and wine cellar. Beverages are provided inside the room's refrigerator. Additionally, all rooms feature a water purifier for your convenience.

As our hotel features a layout with only one guest room per floor, connecting rooms are not available.

Complimentary Wi-Fi is available in all guest rooms.
Should you have any questions regarding the connection, please inquire upon your arrival.

Hair irons (curling and straightening irons) are available for loan. Please ask at the Front Desk. Please kindly note that quantities are limited.

We sincerely apologize for any inconvenience caused. If you experience any issues with the equipment in your room, please contact the 3rd floor reception using the in-room telephone.

We regret to inform you that we do not offer rental services for Blu-ray or DVD players.

Yes, toothbrush sets are provided in all guest rooms.

We kindly ask for your understanding that, for safety, security, and fire safety reasons, visitors who are not registered guests are not permitted to enter guest rooms or guest room floors.
We kindly request that any meetings take place at the reception area.

You can check the details for each room type here.

As each maison features only one room per floor, we are unable to fulfill requests for specific floor levels, adjacent rooms, or corner rooms.

We sincerely apologize, but we do not offer accessible (barrier-free) rooms.

Rooms on the 4th through 13th floors can accommodate up to 4 guests, while rooms on the 14th floor can accommodate up to 2 guests.

Yes. Each room is equipped in advance with special glasses tailored to its respective Champagne maison, as well as wine glasses.
Should you require additional glasses during your stay, please feel free to inform the front desk or our staff.

We kindly ask guests to refrain from connecting external devices.
Screen mirroring from your smartphone or computer is available for your use.

Yes, all guest rooms—with the exception of the "Bollinger Room" on the 14th floor—are equipped with ceiling-mounted projectors. During your stay, you can relax and enjoy your favorite videos and music in your room.

Our hotel is entirely non-smoking. Please be aware that smoking on the premises will incur a special cleaning fee starting from JPY 100,000. We thank you for your understanding and cooperation.

Guest rooms are equipped with Panasonic Nanocare hair dryers. It is a high-performance dryer that is gentle on the hair and helps prevent dryness while styling, so please feel free to use it during your stay.

The hotel has a total of 11 guest rooms located from the 4th to the 14th floors, with an exclusive single-room-per-floor design.

We have the following items available for rental:
Ice bucket / Mobile phone charger / Transformer (100V–240V compatible) / Hair straightener / Curling iron / Massage gun / Memory foam pillow / Garment steamer / Ironing board / Nail clippers / Wheelchair / Sewing kit / Contact lens solution / Board game (Chess)

We offer a variety of room types tailored to suit your needs.
Please check here for further details.

You may view our amenities below.

List of Amenities
・Toothbrush
・Comb
・Mouthwash
・THREE Skincare Set

We are generally able to accommodate dietary allergies depending on the details. As we cannot accommodate requests made on the day of arrival, please kindly inform us in advance.

Lunch at Cuvée J2 Hôtel Osaka requires an advance reservation as service is exclusively by appointment.

Lunch Hours
12:00 – 13:00 (Last entry)
Closed: Wednesdays and Thursdays

*Please note that lunch service will end after July 2026.

Restaurant reservations can be made via our official website, as well as through Tabelog and Ikyu. Please proceed through your preferred booking website.

Dinner is served daily with no regular holidays. Lunch service will be suspended starting July 2026.

The counter seating has 10 seats in total and operates on a complete advance reservation basis.

The restaurant features 10 counter seats only and is entirely non-smoking.

Depending on restaurant table availability, dinner may be added even for room-only plans. However, please note that we may not be able to accept requests if the restaurant is fully booked.

As our restaurant politely declines dining by children under 13 years of age, high chairs for children are not available.

We can generally accommodate dietary allergies depending on the details. As we are unable to accommodate same-day requests, please inform us in advance.

To change or cancel a restaurant reservation, please use our official website or contact us via email.

To change or cancel a restaurant reservation, please use our official website or contact us via email.

We regret that, as a general rule, breakfast cannot be added on the day of your stay. If you wish to add breakfast, please contact us by phone by 11:00 AM on the day prior to your check-in date. Please note that we may not be able to accommodate your request depending on availability.

We currently do not offer an all-you-can-drink plan. For future availability or the latest information, please feel free to contact us by email or phone.

Rice porridge is served as part of our Japanese breakfast. Please note that it is not available via room service or at AWA SUSHI.

The in-room refrigerator is stocked with a selection of beverages available for a fee, including four types of soft drinks (two varieties of smoothies, ginger ale, and sparkling water) as well as Champagne.

Please note that complimentary mineral water, coffee, and tea are also provided in your room.

If you order a birthday cake in advance at the restaurant and are unable to finish it, you are welcome to take the remaining portion with you. Please note that we do not offer general cake sales under normal circumstances.

We sincerely regret that we do not offer menus specifically for children or infants.

Breakfast is served exclusively to guests staying on a breakfast-inclusive accommodation plan.

We regret to inform you that we are unable to accommodate vegetarian dietary requirements.

We sincerely apologize, but our hotel does not have any buffet-style dining facilities available.

Please kindly note that guests must be 20 years of age or older to enter AWA SUSHI.

Minibar snacks are available from JPY 300, and non-alcoholic beverages are priced from JPY 900.
As our hotel is themed around Champagne, select guest rooms also offer curated Champagnes starting from JPY 11,000.
For further details, please feel free to inquire with our staff during your stay.

Thank you for contacting us. The 3rd floor serves as our reception and bar lounge, open from 15:00 to 24:00 (L.O. 23:30). We offer a selection of beverages, primarily featuring champagne, as well as cocktails and soft drinks.

You may select your preferred seating time from 18:00, 18:30, 19:00, 19:30, or 20:00. Please note that the last entry time for dinner is 20:00.

For the Western breakfast, the selection of bread changes daily.
Other items on the menu generally remain the same.

In-room dining is available for breakfast only. Please note that in-room dining is not available for lunch or dinner.

Thank you for your inquiry.
We offer a wide selection centering around champagne, as well as whisky, shochu, cocktails, and soft drinks.

We offer meal-inclusive plans (breakfast included, dinner included, or both dinner and breakfast) and room-only plans without meals. You may select the option that best suits your schedule when making a reservation. Please note that same-day additions for breakfast are not accepted. If you wish to add breakfast, please contact us directly by phone regarding rates and details by 11:00 AM on the day prior to your arrival.

Our restaurant operates on an advance reservation basis. Reservations can be made via our official website.

Edomae Sushi Omakase Course: ¥26,400 (tax included)

Course contents: 6–7 daily special dishes, 10–12 pieces of sushi, miso soup, and dessert

Hours: 18:00–20:00 (Last entry)
Open daily

From Saturday, June 27 onwards:
2 seatings daily (Guests for each seating start simultaneously)
1st Seating: 18:00– / 2nd Seating: 20:30–

Open daily, counter seating for 10 guests (advance reservation required).
Dining reservations can also be made via Tabelog or Ikyu.

= Breakfast Information =
Selection of Japanese or Western Breakfast | Served in your guest room
You may choose between a Japanese breakfast featuring morning dried scallop rice porridge crafted by a sushi master, or a Western breakfast featuring an exclusive hotel-original bakery set in collaboration with the bakery cafe "Bread, Espresso & Sakaisuji Club".

[ Time ] Please select your preferred time: 9:00 AM or 9:30 AM.

*Please check your reserved plan for further details.

At "AWA SUSHI", every detail—from the finest ingredients and preparation to the pursuit of flavor and ambient design—is crafted to perfect the pairing with champagne. From a curated collection of over 200 exquisite champagnes, we will suggest a special glass that harmonizes exquisitely with each dish and piece of sushi.

Click here for details

Kindly note that outside food and beverages are not permitted in the restaurant.

Please check here for the restaurant menu.

Breakfast Information
Choice of Japanese or Western Breakfast | Served in your room
You may choose between a Japanese breakfast featuring a special morning bowl of dried scallop rice porridge prepared by a sushi master, or a Western breakfast featuring an exclusive hotel-original bakery set in collaboration with the bakery cafe "Bread, Espresso & Sakaisuji Club".

[ Hours ] For the Western breakfast, please select either 9:00 AM or 9:30 AM due to the bread baking schedule.
For the Japanese breakfast, it will be delivered at your desired time.

*Please check your reservation plan for further details.

Advanced reservations are required for our restaurant. Reservations can be made via our official website.

Edomae Sushi Omakase Course: ¥26,400 (tax included)

Course includes: 6–7 daily specialty dishes, 10–12 pieces of sushi, miso soup, and dessert.

Hours: 18:00–20:00 (Last entry)
Open daily

From June 27 (Sat):
Seating operates in two time slots, starting simultaneously for all guests:
Slot 1: 18:00– / Slot 2: 20:30–

Open daily, 10 counter seats, advance reservation required.
Table reservations can also be made via Tabelog or Ikyu.

AWA Lounge & Bar
Located on the 3rd floor, this lounge and bar offers a refined, minimalist space styled in elegant white, where you can savor fine champagne carefully curated by our sommelier. We offer an extensive selection ranging from daily champagne pairing sets to premium bottles.

Opening Hours: 15:00–24:00 (L.O. 23:30)
Location: 3F

*Guests not staying at the hotel are also warmly welcomed to visit.
*While reservations are not required, seating is limited. We recommend making an advance reservation by phone. (TEL: +81-6-6262-3600 / 11:00–20:30)

https://j2.by-onko-chishin.com/lounge-bar/

Yes, we offer non-alcoholic sparkling wine, non-alcoholic fruit juices, and sparkling water.

Yes, room service is available. We offer glasses of selected champagnes recommended for the current month, starting from JPY 3,000. We invite you to enjoy a delightful champagne during your relaxing moment in your room.

We offer special accommodation plans that include champagne for our staying guests. For further details, please check the plan details when making your reservation.

We offer Western and Japanese breakfast options, both delivered to your room at your preferred time (advance reservation required).

Western Breakfast Menu:
・Specialty bread from "Bread, Espresso &"
・Salad with AWA SUSHI original dressing
・Seasonal fruit
・Yogurt
・Orange juice

Japanese Breakfast Menu:
・Morning rice porridge
・Pickled vegetables, salted plum (Umeboshi)
・Spiced cod roe (Mentaiko)
・Soft-boiled hot spring egg (Onsen Tamago)
・Grilled fish, etc.

Please note that for Western breakfast, due to the baking schedule of the bread, delivery times are available at either 09:00 or 09:30. Japanese breakfast can be delivered at your requested time.

*Please refer here for photos of the breakfast.

We kindly inform you that we do not accept waiting list requests for cancellations.

Towels and bed linens are changed daily. If you do not require this service, please feel free to inform us.

We kindly ask for your understanding that pets are not permitted to stay at the hotel.
*Assistance dogs, such as guide dogs and service dogs, are welcome.

We offer both meal-inclusive plans (breakfast included, dinner included, or half-board with both dinner and breakfast) and room-only (no meals) plans. You may select the plan that best suits your schedule when making a reservation.

If you have made a reservation through a travel agency or another OTA (online travel agency), please contact your booking provider directly regarding confirmation, changes, or cancellations. Cuvée J2 Hôtel Osaka may not be able to view detailed booking information or process changes for reservations made through third-party agencies.

Cancellation fees may vary depending on the accommodation plan and booking channel. Please be sure to check the details of your chosen plan.

Yes. Guests who require a proof of stay certificate are kindly asked to inform the Front Desk.

If you have not received your confirmation email, the following reasons may apply:

・Incorrect email address entered
・Filtered into spam folder or blocked by mail settings

If you would like to confirm your reservation, kindly contact us directly by phone at +81-6-6262-3600.

*Please note that for bookings made through sites other than our official website, it may take some time for the reservation notification to reach our system.

Yes, same-day reservations are accepted provided rooms are available.

Please note that our hotel does not accommodate children under 13 years of age.

We are happy to accommodate requests for changes. Please kindly inform us of any change in the number of guests by the day prior to your scheduled arrival.
(Please note that if the number of guests in a room changes, the room rate per person may also be adjusted.)

We accept room reservations up to one year in advance.

Long-term stays are welcome, subject to room availability. Please enter your desired dates on our reservation site to book, or feel free to contact us by phone.

Please proceed with changes or cancellations of your reservation through the website or channel where you made the booking. Should you have any questions, please feel free to contact us by phone or email.
*Please note that changes to room types or the number of guests are subject to room availability.
*Price differences may occur depending on the changes made.

We accept requests at any time; however, please kindly inform us of any changes to the number of guests by the day prior to your arrival.
(Please note that if the number of guests staying in a room changes, the room rate per person may also be subject to change.)

By registering as an Onko Chishin member, you can enjoy the following exclusive benefits:

• A flat 3% discount off regular rates
• Faster and smoother booking process for future stays
• Early access to news, special offers, and updates on Onko Chishin properties via our newsletter

Please note that temporary registration and confirmation emails will be sent from "@tripla.jp". Kindly ensure your email settings permit messages from this domain before completing your registration.

Please kindly note that children aged 13 and under are not permitted to stay at our hotel. Guests aged 13 and above are counted as adult guests.

Depending on the plan, reservations for plans listed on our official website can also be made by phone. However, plans that require online booking cannot be reserved over the phone.
Please note that we cannot accept reservations for plans offered by travel agencies. While changes and cancellations can be handled over the phone, reservations made through travel agencies cannot be processed by us directly. Please contact your travel provider directly in such cases.

■ Guests who reserved via our official website:
(You can view, amend, or cancel your reservation)
*Please have your reservation number (found in the confirmation email) and registered email address ready.

■ Guests who reserved through other channels:
Please confirm directly with your booking provider.
Please kindly note that the hotel cannot process changes or cancellations for these reservations.
*We are happy to assist with new or additional bookings. Please contact our Reservation Department if needed.

Please note that Cuvée J2 Hôtel Osaka does not accommodate guests under 13 years of age. Furthermore, guests under 20 years of age are strictly not permitted to stay without an adult.

Room availability changes constantly. Please check the reservation page on our official website for the latest information.

Please kindly note that children under 13 years of age are not permitted to stay at our hotel.
Furthermore, we strictly decline reservations for guests under 20 years of age staying without an adult.

We regret to inform you that we do not offer day-use plans at our hotel.

Bottled mineral water is provided in your room.

For reservations, please use the room search function on our official website.

Kindly note that guests under 13 years of age are not permitted to stay at our hotel.
Furthermore, reservations consisting solely of guests under 20 years of age are strictly prohibited.

Please process any changes or cancellations for your reservation through the booking channel or website where you originally made the reservation. Should you have any questions, please feel free to contact us by phone or email.
Cancellation fees may vary depending on the plan and booking channel. Please be sure to review the details of your reservation plan.

We offer a variety of accommodation plans tailored to suit various occasions.
Plans currently available for booking can be viewed on our vacancy search page.

Click here for details

Check-in and check-out procedures are handled at the Front Desk on the 3rd floor. Please visit the Front Desk on the 3rd floor upon your arrival and departure.

There is no curfew after check-in, so you are free to enter and leave at any time.

However, for security reasons, the main entrance is locked between 0:00 midnight and 9:00 AM. During these hours, please use your room key card to unlock the door and enter the building.

If your arrival will be later than scheduled, kindly contact the hotel in advance. Please note that without prior notice, your reservation may be treated as a cancellation.

Please be advised that the hotel direct telephone line switches to an automated answering service after 20:30. In such cases, kindly reach us by email at [email protected].

Early Check-in
Subject to room availability. Please contact the hotel regarding additional fees.

Late Check-in
If you expect to arrive after 22:00, please kindly inform the hotel in advance. Unannounced late arrivals may result in the cancellation of your reservation.

Late Check-out
Subject to room availability. Please contact the hotel regarding additional fees.

**Late Check-out**
Late check-out may be available depending on room availability. Please contact us regarding additional fees.

**Early Check-in**
Early check-in may be available depending on room availability. Please contact us regarding additional fees.

We are pleased to store your luggage on the day of your stay prior to check-in. Following check-out, we can also hold your luggage until your departure later that same day.

Check-in is from 15:00 (latest check-in at 24:00).
Check-out is by 11:00.
*Times may vary depending on your accommodation plan.

Upon receiving your inquiry, we will search for the item. If found, we will ship it to you with shipping charges collected upon delivery.
Please note that lost items are kept for three months, including the day they were found.

In compliance with the Pharmaceutical Affairs Law, we do not provide general pharmaceutical products.
We apologize for the inconvenience and kindly ask that you prepare any necessary medication prior to your trip, or purchase it at a local hospital or pharmacy.
Basic first-aid supplies, such as adhesive bandages and antiseptics, are available upon request.

Comfortable room wear is provided in your guest room.

You are welcome to use food delivery services; however, we kindly ask that guests receive their deliveries in person at the 1st-floor entrance. Delivery personnel are not permitted on the guest room floors.

Room wear and slippers are for use within your guest room only.

When sending luggage to the hotel, please be sure to include your check-in date and the name of the registered guest on the shipping label.

[Shipping Address]
Cuvée J2 Hôtel Osaka (c/o Front Desk)
2-6-7 Minamisenba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan
TEL: +81-6-6262-3600

* Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.
* We are unable to receive cash-on-delivery or pay-on-delivery shipments.

Luggage shipping services are available at Reception. Please fill out the waybill provided at Reception and bring it to our staff. Please kindly note that we do not offer refrigerated or frozen shipping services.

We regret that we do not have any special Christmas events scheduled at our hotel at this time.
However, several winter illuminations and Christmas markets are scheduled to take place throughout Osaka City. We warmly encourage you to visit them during your stay:

- Midosuji Illumination: From early November to late December, Osaka’s main avenue lights up along a stretch of approximately 4 km.

- Christmas Market in Osaka (Tennoji Park): Scheduled from late November to December 25th in the Tennoji/Tenshiba area, featuring a German-style Christmas market.

- Osaka Castle Illuminage: From mid-November to mid-February, the area around Osaka Castle is fantastically illuminated.

- Winter Lights in the UMEKITA Area (Grand Front Osaka, etc.): Enjoy beautiful light displays around Osaka Station towards the end of the year.

Yes, slippers are provided in all guest rooms. Please feel free to use them during your stay.

Yes, we recommend smart casual attire when dining at our restaurant.

For male guests, casual wear such as sandals, shorts, and tank tops is politely discouraged.
Additionally, we kindly ask guests to refrain from wearing strong fragrances, such as perfumes or colognes.

Please kindly note that entry may be declined depending on attire or the strength of fragrance. We deeply appreciate your kind understanding.

Depending on the details, we would be delighted to assist you with your surprise. Please feel free to contact us in advance to discuss your plans.

We would be delighted to arrange a cake for birthdays, anniversaries, or other special occasions. If you would like to request one, kindly contact the hotel at least four days prior to your arrival.

Ice machines are not installed in the hotel; however, our reception staff will be delighted to deliver ice to your room upon request.

We regret to inform you that there are no vending machines in the hotel.

There is no ATM inside the hotel. However, there is an ATM located at a convenience store just a 1-minute walk from the hotel (7-Eleven Osaka Minami-Semba 2-chome).

Regrettably, Cuvée J2 Hôtel Osaka does not feature a communal public bath.

Cuvée J2 Hôtel Osaka by Onko Chishin offers exceptional facilities, including AWA SUSHI, where you can savor the pairing of Champagne and sushi, and the relaxing AWA Lounge & Bar. Each guest room is uniquely designed in collaboration with prestigious Champagne Maisons, offering a luxurious Champagne experience.

There are two consecutive automatic doors at the main entrance. As you approach, each door will open automatically. Please proceed through them and take the elevator to the front desk on the 3rd floor.

We sincerely apologize, but Cuvée J2 Hôtel Osaka does not have any meeting rooms or banquet facilities.

We kindly inform you that our hotel does not have a spa, fitness gym, public bath, or sauna facilities.

We regret to inform you that microwave ovens are not available in the hotel.

We do not have a swimming pool on the premises; however, each guest room is equipped with an "Anytime Bath." Fresh, clean hot water continuously circulates, allowing you to enjoy a relaxing bath at any time without the need to refill the tub.

Yes, all guest rooms are equipped with a bath.
Our hotel features an "Anytime Bath" in every room, which is maintained at a perfectly comfortable temperature at all times.

We sincerely apologize, but our hotel does not host or arrange wedding ceremonies or receptions.
However, we offer special anniversary options, including a Mousse Cake (¥5,500) and a Bouquet (¥10,000 including tax).

You may choose from the following two types of Mousse Cake:

- Chocolate Mousse Cake
Crafted with fine Madagascar chocolate, this mousse offers a subtle tartness reminiscent of red berries, enclosing crème brûlée and red berry gelée. Textural accents of nut praline add a delightful crunch.
Size: 9 cm × 9 cm × 7 cm height

- Heart Mousse Cake
An eye-catching, glossy red heart-shaped cake perfect for celebrations. It combines the refreshing tartness of strawberry and raspberry with the rich flavors of chocolate and pistachio.
Size: 13 cm × 14 cm × 5 cm height

We regret to inform you that our hotel does not have a manga corner.

There is no laundromat within the hotel. However, a laundromat (with automatic detergent dispensing) is located about a 5-minute walk from the hotel. Please inquire at reception if you wish to find directions.

We regret to inform you that our hotel does not have fitness gym facilities.

We regret to inform you that our hotel does not have a nursing room.

Cuvée J2 Hôtel Osaka opened on January 13, 2024. As a champagne-themed hotel, we strive to offer our guests an exceptional and memorable stay. For more details on our history and concept, please visit our official website.

We apologize, but Cuvée J2 Hôtel Osaka does not have a sauna facility. However, all guest rooms are equipped with an Anytime Bath.

We regret to inform you that we do not offer massage services.

We regret to inform you that we do not have a public bath.

Please note that there are no smoking facilities within the hotel premises. The nearest designated smoking area is located approximately a 3-minute walk from the hotel. Please feel free to ask the front desk for detailed directions.

AWA Lounge & Bar
A lounge & bar located on the 3rd floor of the hotel, featuring a minimalist white-based interior where you can enjoy carefully selected champagnes chosen by our sommelier. We offer a wide selection, ranging from daily pairing sets to premium champagnes.

Opening Hours: 15:00–24:00 (Last order at 23:30)
Location: 3rd Floor

*Visitors not staying at the hotel are also welcome, so please feel free to stop by.
*Walk-ins are welcome; however, as seating is limited, we recommend making a reservation in advance by phone. (TEL: +81-6-6262-3600 / 11:00–20:30)

We accept the following credit cards:
VISA, Mastercard, JCB, American Express, Diners Club, UnionPay, and Daimaru Matsuzakaya Card.

For payments made directly at the hotel, a receipt will be issued. Please inform us on the day of your stay if you have a specific name to be printed on the receipt.
*For advance payments, please check directly with the booking platform or agent where you made the reservation.
*Please note that, as a rule, we are unable to reissue receipts in the event of loss.

The payment method for cancellation fees varies depending on how your reservation was made. For details, please contact the booking website or travel agency you used when making the reservation.

If you are in a hurry or unable to confirm, please contact us directly by phone.
Tel: +81-6-6262-3600

No deposit is required.

As we are unable to check your reservation details via our chatbot, please contact us by phone if you wish to cancel due to natural disasters or public transport disruptions. We will provide you with information regarding cancellation fees and other details.

Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).

Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).

For direct payments made at the hotel (cash or credit card), we will issue an itemized receipt. Please inform our staff of your preferred receipt name (addressee) at check-in.
If payment is not made directly at the hotel (such as via online credit card settlement, travel agency coupons, or vouchers), the hotel cannot issue a receipt. Guests requiring a receipt are kindly asked to contact their respective booking platform.

Generally, payment for accommodation charges and any incidental expenses incurred during your stay (charged to your room) is settled upon check-out. We kindly accept payment by cash or credit card.

We sincerely apologize, but we do not offer currency exchange services at the hotel.

You can enjoy various streaming services on the TV in your guest room. Please note that you will need to log in with your personal account to use these services. (NETFLIX, Amazon Prime Video, YouTube, Disney+, Abema)

Please note that our hotel does not accommodate children under 13 years of age. Furthermore, we strictly prohibit stays by guests under 20 years of age without adult accompaniment.

Thank you for your inquiry.
As room rates vary depending on the date and reservation availability, please check the latest availability and plans from our official booking page below.
Official Booking Page
If you have a preferred date for your stay, please feel free to inform us, and we would be delighted to check availability and guide you.

Mobile phone chargers are available for loan, though portable power banks are not available. As quantities are limited, please click here for further details.

We apologize, but we do not offer rental car booking services.

We do not offer a shuttle service.

For information on the impact of natural disasters such as typhoons, earthquakes, or heavy rain, please check the official website of the local municipality.
Additionally, for the latest updates on local transportation disruptions, kindly contact the respective transportation providers directly.

Thank you for your inquiry.

Please note that Cuvée J2 Hôtel Osaka does not have bicycle or car parking facilities on the premises.
For guests arriving by car, we recommend using the nearby "Nagahoribashi Underground Parking Lot".

[Nagahoribashi Underground Parking Lot]

Please note that a Times Parking area is also available within the Nagahoribashi Underground Parking Lot. You may check rates, current availability, and real-time full/vacant status via the link below:

[Times Parking Availability Status]

*As availability changes constantly, please check the provided link for the most up-to-date information.

Should you have any further questions, please do not hesitate to contact us.

Thank you for your inquiry.

Please note that Cuvée J2 Hôtel Osaka does not have bicycle or car parking facilities on the premises.
For guests arriving by car, we recommend using the nearby "Nagahoribashi Underground Parking Lot".

[Nagahoribashi Underground Parking Lot]

Please note that a Times Parking area is also available within the Nagahoribashi Underground Parking Lot. You may check rates, current availability, and real-time full/vacant status via the link below:

[Times Parking Availability Status]

*As availability changes constantly, please check the provided link for the most up-to-date information.

Should you have any further questions, please do not hesitate to contact us.

Routes from the nearest stations:

[From Shinsaibashi Station (Midosuji Line / Nagahori Tsurumi-ryokuchi Line) - 7 min. walk]
1. Exit the North Ticket Gate of Shinsaibashi Station and proceed towards DEAN & DELUCA along the Crysta Nagahori underground shopping street.
2. Walk about 5 minutes through the underground passage, and take the North 4 Elevator at Uranaikiroba (Fortune-telling Square) to reach the ground level.
3. Turn left at the corner of Lawson and cross the first street. The hotel will be right ahead. (Approx. 2 min. walk on the ground level)

[From Nagahoribashi Station (Nagahori Tsurumi-ryokuchi Line / Sakaisuji Line) - 4 min. walk]

- When arriving on a train bound for Tengachaya:
Upon getting off at Nagahoribashi Station, take the elevator or escalator near the rear of the train, exit the ticket gate, and walk towards Crysta Nagahori.

- When arriving on a train bound for Tenjinbashisuji 6-chome:
Upon getting off at Nagahoribashi Station, take the elevator or escalator near the front of the train, exit the ticket gate, and walk towards Crysta Nagahori.

Walk along the underground passage for about 2 minutes, and take the North 4 Elevator at Uranaikiroba to reach the ground level.
Turn left at the corner of Lawson and cross the first street. The hotel will be right ahead. (Approx. 2 min. walk on the ground level)

For more detailed information, please refer to the following link:
https://j2.by-onko-chishin.com/access/

Please click here for access directions to the hotel.
*You will be redirected to Google Maps.

All guest rooms are equipped with a toilet featuring a washlet (bidet) function.

We would be delighted to arrange a taxi for you. Please kindly inform Reception.

Please use a taxi or train.

For detailed directions, please visit the URL below:
https://j2.by-onko-chishin.com/access/

From Itami Airport Station:
Take the Osaka Monorail to Senri-Chuo Station, transfer to the Kita-Osaka Kyuko Line (with direct service to the Osaka Metro Midosuji Line), and travel to Shinsaibashi Station.
Alternatively, take the Airport Limousine Bus to Namba Station (the stop after Namba OCAT), and from there take the Osaka Metro Midosuji Line for one stop to Shinsaibashi Station.

We do not offer shuttle services.

For details regarding the nearest station, please contact us here: https://by-onko-chishin.com/

It is a 10-minute walk from the hotel to Sakaisuji-Hommachi Station. From Sakaisuji-Hommachi Station, take the Chuo Line for 8 stops (approx. 22 minutes) to reach Yumeshima Station. It is a direct route with no transfers required.

Access:
6-minute walk from Shinsaibashi Station (Midosuji Line, Nagahori Tsurumi-ryokuchi Line).
3-minute walk from Nagahoribashi Station (Nagahori Tsurumi-ryokuchi Line, Sakaisuji Line).
Please take the North 4 Elevator to ground level.

We do not have parking facilities on-site. We kindly ask you to use nearby public parking lots.

You can update your information under "Edit Membership Information" within your My Page profile.

Membership registration is completely free of charge. Please check here for further details.

You may check your points balance by logging in here: https://membership.by-onko-chishin.com/auth/login/

Travel points do not expire. Please click here for more details.

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You are welcome to use our services without registering as a member. However, by registering, you will enjoy member-exclusive privileges and services.
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Please proceed via "Cancel Membership" (退会手続き) within your Member My Page.

Please note that registrations under corporate names are not accepted.
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Membership benefits apply to selected restaurants. Please click here for further details.

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Points cannot be combined into one account. Please click here for further details.

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Thank you for reaching out to us.
To register, please visit our official website and select the "Onko Chishin Destination Club" section located in the upper right corner.
On the next screen, you can complete your procedure by clicking the "Register for Free Membership" tab on the right side.

Please register for membership here:
https://membership.by-onko-chishin.com/auth/signup/

If you kindly inform us of your birthday stay in advance, we would be delighted to prepare a dessert plate with a celebratory message during dinner, as well as a birthday card in your room.
It would be our absolute pleasure to assist in making your celebration truly memorable.

Please click here for details regarding our membership program.