Are there any membership benefits for the restaurant?
Some restaurants are eligible. Please check here for details.
When will my membership rank be upgraded?
Please check here.
Can my membership status be downgraded?
Please check here.
May I combine multiple points, such as those of family members, into a single member account?
Points cannot be combined. Please see here for details.
Are reservations made through third-party online booking sites eligible for the membership program?
For details, please see here.
I am unable to complete the membership registration.
Thank you for your inquiry. First, please open our website. In the upper-right corner, please click “Onko Chishin Destination Club.” You can proceed from the “Free Membership Registration Here” tab on the right side of the screen after it switches.
How do I register as a member?
Register for membership here https://membership.by-onko-chishin.com/auth/signup/
Are there any special benefits for staying on a birthday?
For birthday stays, if notified in advance, we will provide a dessert plate with a personalized message during dinner, as well as a message card in your room. It would be our pleasure to help celebrate your special day with these small tokens of our appreciation.
What benefits are included in the membership?
Please check here for information regarding the membership program.
