{"id":32127,"date":"2026-05-28T00:39:09","date_gmt":"2026-05-27T15:39:09","guid":{"rendered":"https:\/\/j2.by-onko-chishin.com\/faq\/"},"modified":"2026-09-19T20:32:57","modified_gmt":"2026-09-19T11:32:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/j2.by-onko-chishin.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1248px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-order-medium:0;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 fusion-sep-none fusion-title-center fusion-title-text fusion-title-size-one\" style=\"--awb-margin-top:60px;--awb-margin-top-small:60px;--awb-margin-right-small:0px;--awb-margin-bottom-small:10px;--awb-margin-left-small:0px;\"><h1 class=\"fusion-title-heading title-heading-center\" style=\"margin:0;\">Frequently Asked Questions<\/h1><\/div><div class=\"fusion-text fusion-text-1\"><!-- Cuv\u00e9e J2 H\u00f4tel Osaka FAQ en\uff08okcs-faq \u51fa\u529b 2026-10-06\uff09 -->\n<style>\n.okfaq{max-width:960px;margin:0 auto;line-height:1.8}\n.okfaq *{box-sizing:border-box}\n.okfaq h2.okfaq-h{margin:0 0 16px}\n.okfaq .okfaq-group{margin:0 0 28px}\n.okfaq h3.okfaq-cath{margin:0 0 4px;padding:0 0 8px;font-weight:600;border-bottom:1px solid currentColor}\n.okfaq .okfaq-group details:first-of-type{border-top:0}\n.okfaq details{border-top:1px solid rgba(128,128,128,.35);background:transparent}\n.okfaq details:last-of-type{border-bottom:1px solid rgba(128,128,128,.35)}\n.okfaq summary{list-style:none;cursor:pointer;display:flex;align-items:flex-start;gap:12px;padding:16px 8px;color:inherit;background:transparent}\n.okfaq summary::-webkit-details-marker{display:none}\n.okfaq summary:hover{background:rgba(128,128,128,.08)}\n.okfaq .okfaq-q,.okfaq .okfaq-al{flex:0 0 auto;font-weight:700}\n.okfaq .okfaq-qt{flex:1}\n.okfaq .okfaq-chev{flex:0 0 12px;width:12px;height:12px;margin-top:8px;border-right:1.5px solid currentColor;border-bottom:1.5px solid currentColor;opacity:.55;transform:rotate(45deg);transition:transform .2s}\n.okfaq details[open]>summary .okfaq-chev{transform:rotate(-135deg);margin-top:12px}\n.okfaq .okfaq-a{display:flex;gap:12px;padding:0 8px 18px 8px}\n.okfaq .okfaq-at p{margin:0 0 8px}\n.okfaq .okfaq-at p:last-child{margin:0}\n.okfaq .okfaq-at a{color:inherit;text-decoration:underline}\n.okfaq .okfaq-all{margin-top:32px;border:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-all>summary{justify-content:center;font-weight:600;letter-spacing:.06em;padding:14px}\n.okfaq .okfaq-all>summary .okfaq-chev{margin-top:6px}\n.okfaq .okfaq-all[open]>summary{border-bottom:1px solid rgba(128,128,128,.45)}\n.okfaq .okfaq-cat{border:0;margin:0 12px}\n.okfaq .okfaq-cat>summary{font-weight:600;padding:14px 8px;background:rgba(128,128,128,.12);margin-top:10px}\n.okfaq .okfaq-cat>summary:hover{background:rgba(128,128,128,.18)}\n.okfaq .okfaq-cat>summary .okfaq-n{font-weight:400;opacity:.6;font-size:.85em;margin-left:auto;margin-right:8px}\n.okfaq .okfaq-cat .okfaq-item{margin:0 4px}\n.okfaq .okfaq-cat:last-of-type{margin-bottom:12px}\n@media (max-width:640px){.okfaq summary{padding:13px 4px}.okfaq .okfaq-a{padding-left:4px}}\n<\/style>\n<div class=\"okfaq\">\n<section class=\"okfaq-top\"><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">01. General Information<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any convenience stores nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Seven-Eleven, FamilyMart, and Lawson are all located within a one-minute walk of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there staff members who speak English, Chinese, or Korean?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have staff members who can communicate in English and Korean. Please kindly note that they may not be present at all times.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about nearby sightseeing spots?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For detailed information regarding surrounding sightseeing spots, please visit: <a href=\"https:\/\/j2.by-onko-chishin.com\/sightseeing\/\" target=\"_blank\" rel=\"noopener\">https:\/\/j2.by-onko-chishin.com\/sightseeing\/<\/a><\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">02. Guest Rooms<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is complimentary Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary Wi-Fi is available in all guest rooms.<br>Should you have any questions regarding the connection, please inquire upon your arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the maximum capacity per room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Rooms on the 4th through 13th floors can accommodate up to 4 guests, while rooms on the 14th floor can accommodate up to 2 guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the smoking policy at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our hotel is entirely non-smoking. Please be aware that smoking on the premises will incur a special cleaning fee starting from JPY 100,000. We thank you for your understanding and cooperation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding the room amenities and facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may view our amenities below.<\/p><p>List of Amenities<br>\u30fbToothbrush<br>\u30fbComb<br>\u30fbMouthwash<br>\u30fbTHREE Skincare Set<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">03. Dining<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you accommodate dietary allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are generally able to accommodate dietary allergies depending on the details. As we cannot accommodate requests made on the day of arrival, please kindly inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer meals for guests with wheat allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We can generally accommodate dietary allergies depending on the details. As we are unable to accommodate same-day requests, please inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the dinner times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may select your preferred seating time from 18:00, 18:30, 19:00, 19:30, or 20:00. Please note that the last entry time for dinner is 20:00.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours and details?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast Information<br>Choice of Japanese or Western Breakfast | Served in your room<br>You may choose between a Japanese breakfast featuring a special morning bowl of dried scallop rice porridge prepared by a sushi master, or a Western breakfast featuring an exclusive hotel-original bakery set in collaboration with the bakery cafe &quot;Bread, Espresso &amp; Sakaisuji Club&quot;.<\/p><p>[ Hours ] For the Western breakfast, please select either 9:00 AM or 9:30 AM due to the bread baking schedule.<br>For the Japanese breakfast, it will be delivered at your desired time.<\/p><p>*Please check your reservation plan for further details.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">04. Reservations &amp; Policies<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cancellation fees may vary depending on the accommodation plan and booking channel. Please be sure to check the details of your chosen plan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests after completing my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are happy to accommodate requests for changes. Please kindly inform us of any change in the number of guests by the day prior to your scheduled arrival.<br>(Please note that if the number of guests in a room changes, the room rate per person may also be adjusted.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">When is the deadline to change the number of guests in a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept requests at any time; however, please kindly inform us of any changes to the number of guests by the day prior to your arrival.<br>(Please note that if the number of guests staying in a room changes, the room rate per person may also be subject to change.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can children stay sharing a bed with parents?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that guests under 13 years of age are not permitted to stay at our hotel.<br>Furthermore, reservations consisting solely of guests under 20 years of age are strictly prohibited.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">05. Check-in &amp; Check-out<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I check in and check out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in and check-out procedures are handled at the Front Desk on the 3rd floor. Please visit the Front Desk on the 3rd floor upon your arrival and departure.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I will be arriving later than my scheduled check-in time?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If your arrival will be later than scheduled, kindly contact the hotel in advance. Please note that without prior notice, your reservation may be treated as a cancellation.<\/p><p>Please be advised that the hotel direct telephone line switches to an automated answering service after 20:30. In such cases, kindly reach us by email at j2@okcs.co.jp.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are early check-in, late check-in, and late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early Check-in<br>Subject to room availability. Please contact the hotel regarding additional fees.<\/p><p>Late Check-in<br>If you expect to arrive after 22:00, please kindly inform the hotel in advance. Unannounced late arrivals may result in the cancellation of your reservation.<\/p><p>Late Check-out<br>Subject to room availability. Please contact the hotel regarding additional fees.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in is from 15:00 (latest check-in at 24:00).<br>Check-out is by 11:00.<br>*Times may vary depending on your accommodation plan.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">06. Services<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How are lost and found items handled?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Upon receiving your inquiry, we will search for the item. If found, we will ship it to you with shipping charges collected upon delivery.<br>Please note that lost items are kept for three months, including the day they were found.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide cold medication?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In compliance with the Pharmaceutical Affairs Law, we do not provide general pharmaceutical products.<br>We apologize for the inconvenience and kindly ask that you prepare any necessary medication prior to your trip, or purchase it at a local hospital or pharmacy.<br>Basic first-aid supplies, such as adhesive bandages and antiseptics, are available upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>When sending luggage to the hotel, please be sure to include your check-in date and the name of the registered guest on the shipping label.<\/p><p>[Shipping Address]<br>Cuv\u00e9e J2 H\u00f4tel Osaka (c\/o Front Desk)<br>2-6-7 Minamisenba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan<br>TEL: +81-6-6262-3600<\/p><p>* Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.<br>* We are unable to receive cash-on-delivery or pay-on-delivery shipments.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I ship luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Luggage shipping services are available at Reception. Please fill out the waybill provided at Reception and bring it to our staff. Please kindly note that we do not offer refrigerated or frozen shipping services.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">07. Facilities<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the hot spring or public bath available for day-use guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Regrettably, Cuv\u00e9e J2 H\u00f4tel Osaka does not feature a communal public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there spa or public bath facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that our hotel does not have a spa, fitness gym, public bath, or sauna facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a swimming pool at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have a swimming pool on the premises; however, each guest room is equipped with an &quot;Anytime Bath.&quot; Fresh, clean hot water continuously circulates, allowing you to enjoy a relaxing bath at any time without the need to refill the tub.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">08. Rates &amp; Payment<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards are accepted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept the following credit cards:<br>VISA, Mastercard, JCB, American Express, Diners Club, UnionPay, and Daimaru Matsuzakaya Card.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are available for accommodation charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Use of electronic payments and e-money<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If I choose to pay on-site, when will the payment take place?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Generally, payment for accommodation charges and any incidental expenses incurred during your stay (charged to your room) is settled upon check-out. We kindly accept payment by cash or credit card.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">09. Access &amp; Transportation<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I access the hotel from nearby airports?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please use a taxi or train.<\/p><p>For detailed directions, please visit the URL below:<br><a href=\"https:\/\/j2.by-onko-chishin.com\/access\/\" target=\"_blank\" rel=\"noopener\">https:\/\/j2.by-onko-chishin.com\/access\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I travel between Osaka Airport (Itami) and Cuv\u00e9e J2 H\u00f4tel Osaka?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>From Itami Airport Station:<br>Take the Osaka Monorail to Senri-Chuo Station, transfer to the Kita-Osaka Kyuko Line (with direct service to the Osaka Metro Midosuji Line), and travel to Shinsaibashi Station.<br>Alternatively, take the Airport Limousine Bus to Namba Station (the stop after Namba OCAT), and from there take the Osaka Metro Midosuji Line for one stop to Shinsaibashi Station.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which is the nearest station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding the nearest station, please contact us here: <a href=\"https:\/\/by-onko-chishin.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I get to the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Access:<br>6-minute walk from Shinsaibashi Station (Midosuji Line, Nagahori Tsurumi-ryokuchi Line).<br>3-minute walk from Nagahoribashi Station (Nagahori Tsurumi-ryokuchi Line, Sakaisuji Line).<br>Please take the North 4 Elevator to ground level.<\/p><\/div><\/div><\/details><\/div><div class=\"okfaq-group\"><h3 class=\"okfaq-cath\">10. Membership Program<\/h3><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my registered membership information (email address, password, etc.)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can update your information under &quot;Edit Membership Information&quot; within your My Page profile.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for signing up or becoming a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is completely free of charge. Please check here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is member registration required to use the services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You are welcome to use our services without registering as a member. However, by registering, you will enjoy member-exclusive privileges and services.<br>Please register from here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are reservations made through third-party booking websites eligible for the membership program?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for further details.<\/p><\/div><\/div><\/details><\/div><\/section>\n<details class=\"okfaq-all\"><summary><span class=\"okfaq-qt\" style=\"flex:0 1 auto\">View all questions (216)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">01. General Information<\/span><span class=\"okfaq-n\">15<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any convenience stores nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Seven-Eleven, FamilyMart, and Lawson are all located within a one-minute walk of the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I request a wake-up call?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Wake-up call services can be arranged by dialing extension 9 for Reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there safe deposit boxes available for valuables?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In-room safe deposit boxes are provided in all guest rooms for your valuables.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How long does it take to receive a response to an email inquiry?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We typically respond to email inquiries within one to two days. However, please note that it may take a little longer during periods of high inquiry volume.<\/p><p>In addition, if you do not receive a reply due to mail filter settings, please feel free to contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a curfew for the entrance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our front desk staff is available 24 hours a day, so there is no curfew.<\/p><p>Please note that for security purposes, the main entrance is locked from 12:00 AM (midnight) to 9:00 AM. (You may unlock the entrance door using your room key card.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kind of hotel is Cuv\u00e9e J2 H\u00f4tel Osaka, and what are its features?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cuv\u00e9e J2 H\u00f4tel Osaka is a small luxury hotel featuring just 11 guest rooms. Each room occupies an entire floor, offering a completely private and exclusive stay.\\n\\nDesigned by the renowned architect Shinichi Ogawa, the refined space is imbued with art and history. Furthermore, as the world's first official champagne hotel, guests can fully immerse themselves in the exquisite world of champagne.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding closed days and current operating status?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In the event of an emergency such as a natural disaster, operating hours may change or the hotel may temporarily close. The latest information will be announced on our website.<br>If your inquiry is urgent, please feel free to contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I find career\/recruitment information?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding career opportunities, please contact us via the following website: <a href=\"https:\/\/by-onko-chishin.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any shopping malls nearby?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, the following shopping malls and commercial facilities are located within walking distance:<\/p><p>- Q-PLAZA Shinsaibashi (approx. 2 min. walk)<br>- Crysta Nagahori (approx. 3\u20134 min. walk)<br>- Shinsaibashi ZERO GATE (approx. 4 min. walk)<\/p><p>Additionally, with a short walk or a brief train ride, you can reach the Namba area along the Nankai Line, including NAMBA CITY and NAMBA PARKS (approx. 15\u201320 min. walk or a few train stops), where you can enjoy an even wider variety of shopping, dining, and entertainment.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your FAX number?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our FAX number is +81-6-6262-3601.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I take photos or videos within the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guests are kindly welcome to take photos and videos within the hotel, provided it does not disturb other guests.<br>While our hotel does not feature hot springs or a communal bath, each guest room is equipped with an &quot;Anytime Bath&quot; for your continuous enjoyment. The Anytime Bath continuously circulates clean hot water. Photography and videography within your stayed guest room are fully permitted.<br>For commercial photography or large group shoots, prior authorization may be required. Please feel free to consult our staff in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there staff members who speak English, Chinese, or Korean?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have staff members who can communicate in English and Korean. Please kindly note that they may not be present at all times.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the official name of the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The official name of the hotel is Cuv\u00e9e J2 H\u00f4tel Osaka by Onko Chishin.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about nearby sightseeing spots?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For detailed information regarding surrounding sightseeing spots, please visit: <a href=\"https:\/\/j2.by-onko-chishin.com\/sightseeing\/\" target=\"_blank\" rel=\"noopener\">https:\/\/j2.by-onko-chishin.com\/sightseeing\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Contact Information<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our contact details are as follows:<\/p><p>Cuv\u00e9e J2 H\u00f4tel Osaka<br>Address: 2-6-7 Minamisemba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan<br>Please contact us via email.<br>Email: j2@okcs.co.jp<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">02. Guest Rooms<\/span><span class=\"okfaq-n\">43<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are DVD players available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that Blu-ray and DVD players are not available for rental.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to push the beds together or move them against the wall?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly request that guests refrain from moving the beds.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the guest room windows be opened?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize for the inconvenience, but for safety reasons, the guest room windows cannot be opened.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I request extra towels?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Towels and amenities are provided in each guest room. Should you require additional items, please feel free to inform the reception desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is makeup remover available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, makeup remover is provided for your convenience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a freezer available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that the refrigerators in the guest rooms do not have a freezer function.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the guest rooms equipped with private restrooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are fully equipped with a private restroom featuring a bidet toilet seat.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about the room key system?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms feature an automatic locking system with key card access. Doors lock automatically upon closing. Whenever you step out, please ensure you carry your key card with you.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are extra beds available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Extra beds are provided for reservations of three or more guests (excluding certain rooms). Please note that rooms on floors other than the 14th floor can accommodate up to four guests per room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a hair dryer in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hair dryers are available in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are towels provided in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Towels and amenities are provided in each room. Should you require extra items, please feel free to request them at reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a TV in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a projector (except the Bollinger Room on the 14th floor, which features a TV) through which you can enjoy television broadcasts.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide baby cots?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer baby cots. Please kindly note that we do not accommodate children aged 13 and under.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are pajamas provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Roomwear is provided in your guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there air conditioning in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with individually controlled air conditioning, allowing you to adjust the temperature to your preference.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How large are the guest rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Rooms located on the 4th to 13th floors are 51 m\u00b2 in size.\\nOnly the room on the top floor (14th floor) is 37 m\u00b2.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there rooms available for up to four guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Except for the Bollinger Room on the top floor, all of our guest rooms can accommodate three to four guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are skincare amenities (lotion, facial wash, makeup remover) provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We provide luxury skincare products from THREE.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide hair styling products?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that hair styling products are not available at our hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are the guest rooms soundproofed?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our hotel features an exclusive layout with only one guest room per floor, ensuring a private and tranquil space.<br>Therefore, you may relax in total comfort without concern for noise or footsteps from neighboring guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I decorate my room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask for your understanding that guest-arranged room decorations are not permitted.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have large rooms that can accommodate 5 or more guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that the maximum capacity per room at our hotel is 4 guests.<br>We do not have large rooms available for 5 or more guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a refrigerator in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All rooms are equipped with a combined refrigerator and wine cellar. Beverages are provided inside the room's refrigerator. Additionally, all rooms feature a water purifier for your convenience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have connecting rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As our hotel features a layout with only one guest room per floor, connecting rooms are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is complimentary Wi-Fi available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Complimentary Wi-Fi is available in all guest rooms.<br>Should you have any questions regarding the connection, please inquire upon your arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are hair irons available for loan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Hair irons (curling and straightening irons) are available for loan. Please ask at the Front Desk. Please kindly note that quantities are limited.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if an in-room amenity or equipment is malfunctioning (e.g., refrigerator not cooling, lights not turning on, no hot water)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize for any inconvenience caused. If you experience any issues with the equipment in your room, please contact the 3rd floor reception using the in-room telephone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have Blu-ray players available for rental?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer rental services for Blu-ray or DVD players.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are toothbrush sets provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, toothbrush sets are provided in all guest rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I invite non-registered visitors to my guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask for your understanding that, for safety, security, and fire safety reasons, visitors who are not registered guests are not permitted to enter guest rooms or guest room floors.<br>We kindly request that any meetings take place at the reception area.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the bed sizes?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can check the details for each room type here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Room requests (high floors, adjacent rooms, corner rooms)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As each maison features only one room per floor, we are unable to fulfill requests for specific floor levels, adjacent rooms, or corner rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have accessible (barrier-free) rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but we do not offer accessible (barrier-free) rooms.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the maximum capacity per room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Rooms on the 4th through 13th floors can accommodate up to 4 guests, while rooms on the 14th floor can accommodate up to 2 guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I borrow wine glasses?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes. Each room is equipped in advance with special glasses tailored to its respective Champagne maison, as well as wine glasses.<br>Should you require additional glasses during your stay, please feel free to inform the front desk or our staff.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Regarding TV connection (Screen mirroring, HDMI, USB connections)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask guests to refrain from connecting external devices.<br>Screen mirroring from your smartphone or computer is available for your use.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are projectors available in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, all guest rooms\u2014with the exception of the &quot;Bollinger Room&quot; on the 14th floor\u2014are equipped with ceiling-mounted projectors. During your stay, you can relax and enjoy your favorite videos and music in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is the smoking policy at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our hotel is entirely non-smoking. Please be aware that smoking on the premises will incur a special cleaning fee starting from JPY 100,000. We thank you for your understanding and cooperation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What brand of hair dryer is provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Guest rooms are equipped with Panasonic Nanocare hair dryers. It is a high-performance dryer that is gentle on the hair and helps prevent dryness while styling, so please feel free to use it during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How many guest rooms are there in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The hotel has a total of 11 guest rooms located from the 4th to the 14th floors, with an exclusive single-room-per-floor design.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What rental items are available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We have the following items available for rental:<br>Ice bucket \/ Mobile phone charger \/ Transformer (100V\u2013240V compatible) \/ Hair straightener \/ Curling iron \/ Massage gun \/ Memory foam pillow \/ Garment steamer \/ Ironing board \/ Nail clippers \/ Wheelchair \/ Sewing kit \/ Contact lens solution \/ Board game (Chess)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What types of guest rooms are available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a variety of room types tailored to suit your needs.<br>Please check here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding the room amenities and facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may view our amenities below.<\/p><p>List of Amenities<br>\u30fbToothbrush<br>\u30fbComb<br>\u30fbMouthwash<br>\u30fbTHREE Skincare Set<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">03. Dining<\/span><span class=\"okfaq-n\">38<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you accommodate dietary allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are generally able to accommodate dietary allergies depending on the details. As we cannot accommodate requests made on the day of arrival, please kindly inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant in the hotel open for lunch?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Lunch at Cuv\u00e9e J2 H\u00f4tel Osaka requires an advance reservation as service is exclusively by appointment.<\/p><p>Lunch Hours<br>12:00 \u2013 13:00 (Last entry)<br>Closed: Wednesdays and Thursdays<\/p><p>*Please note that lunch service will end after July 2026.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I make a reservation for the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Restaurant reservations can be made via our official website, as well as through Tabelog and Ikyu. Please proceed through your preferred booking website.<\/p><p>Dinner is served daily with no regular holidays. Lunch service will be suspended starting July 2026.<\/p><p>The counter seating has 10 seats in total and operates on a complete advance reservation basis.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are smoking seats available in the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The restaurant features 10 counter seats only and is entirely non-smoking.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add dinner on the day of my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Depending on restaurant table availability, dinner may be added even for room-only plans. However, please note that we may not be able to accept requests if the restaurant is fully booked.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are high chairs for children available at the hotel restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As our restaurant politely declines dining by children under 13 years of age, high chairs for children are not available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer meals for guests with wheat allergies?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We can generally accommodate dietary allergies depending on the details. As we are unable to accommodate same-day requests, please inform us in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my restaurant reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To change or cancel a restaurant reservation, please use our official website or contact us via email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I cancel my restaurant reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>To change or cancel a restaurant reservation, please use our official website or contact us via email.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I add breakfast on the day of stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that, as a general rule, breakfast cannot be added on the day of your stay. If you wish to add breakfast, please contact us by phone by 11:00 AM on the day prior to your check-in date. Please note that we may not be able to accommodate your request depending on availability.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer an all-you-can-drink plan?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We currently do not offer an all-you-can-drink plan. For future availability or the latest information, please feel free to contact us by email or phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you serve rice porridge?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Rice porridge is served as part of our Japanese breakfast. Please note that it is not available via room service or at AWA SUSHI.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there drinks available in the room's refrigerator?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The in-room refrigerator is stocked with a selection of beverages available for a fee, including four types of soft drinks (two varieties of smoothies, ginger ale, and sparkling water) as well as Champagne.<\/p><p>Please note that complimentary mineral water, coffee, and tea are also provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I take out cake from the hotel shop or restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you order a birthday cake in advance at the restaurant and are unable to finish it, you are welcome to take the remaining portion with you. Please note that we do not offer general cake sales under normal circumstances.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer menus for children or infants?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely regret that we do not offer menus specifically for children or infants.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I visit for breakfast only?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast is served exclusively to guests staying on a breakfast-inclusive accommodation plan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer vegetarian options?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we are unable to accommodate vegetarian dietary requirements.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about the buffet restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but our hotel does not have any buffet-style dining facilities available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an age restriction for dining at the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please kindly note that guests must be 20 years of age or older to enter AWA SUSHI.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information on the minibar prices?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Minibar snacks are available from JPY 300, and non-alcoholic beverages are priced from JPY 900.<br>As our hotel is themed around Champagne, select guest rooms also offer curated Champagnes starting from JPY 11,000.<br>For further details, please feel free to inquire with our staff during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a cafe or coffee shop on site?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Thank you for contacting us. The 3rd floor serves as our reception and bar lounge, open from 15:00 to 24:00 (L.O. 23:30). We offer a selection of beverages, primarily featuring champagne, as well as cocktails and soft drinks.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the dinner times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may select your preferred seating time from 18:00, 18:30, 19:00, 19:30, or 20:00. Please note that the last entry time for dinner is 20:00.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Does the breakfast menu change daily?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For the Western breakfast, the selection of bread changes daily.<br>Other items on the menu generally remain the same.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is in-room dining available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In-room dining is available for breakfast only. Please note that in-room dining is not available for lunch or dinner.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What kinds of beverages are served at the lounge and bar?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Thank you for your inquiry.<br>We offer a wide selection centering around champagne, as well as whisky, shochu, cocktails, and soft drinks.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding the breakfast charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer meal-inclusive plans (breakfast included, dinner included, or both dinner and breakfast) and room-only plans without meals. You may select the option that best suits your schedule when making a reservation. Please note that same-day additions for breakfast are not accepted. If you wish to add breakfast, please contact us directly by phone regarding rates and details by 11:00 AM on the day prior to your arrival.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a restaurant inside the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Our restaurant operates on an advance reservation basis. Reservations can be made via our official website.<\/p><p>Edomae Sushi Omakase Course: \u00a526,400 (tax included)<\/p><p>Course contents: 6\u20137 daily special dishes, 10\u201312 pieces of sushi, miso soup, and dessert<\/p><p>Hours: 18:00\u201320:00 (Last entry)<br>Open daily<\/p><p>From Saturday, June 27 onwards:<br>2 seatings daily (Guests for each seating start simultaneously)<br>1st Seating: 18:00\u2013 \/ 2nd Seating: 20:30\u2013<\/p><p>Open daily, counter seating for 10 guests (advance reservation required).<br>Dining reservations can also be made via Tabelog or Ikyu.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information about the breakfast menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>= Breakfast Information =<br>Selection of Japanese or Western Breakfast | Served in your guest room<br>You may choose between a Japanese breakfast featuring morning dried scallop rice porridge crafted by a sushi master, or a Western breakfast featuring an exclusive hotel-original bakery set in collaboration with the bakery cafe &quot;Bread, Espresso &amp; Sakaisuji Club&quot;.<\/p><p>[ Time ] Please select your preferred time: 9:00 AM or 9:30 AM.<\/p><p>*Please check your reserved plan for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I would like to enjoy sushi during my stay.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>At &quot;AWA SUSHI&quot;, every detail\u2014from the finest ingredients and preparation to the pursuit of flavor and ambient design\u2014is crafted to perfect the pairing with champagne. From a curated collection of over 200 exquisite champagnes, we will suggest a special glass that harmonizes exquisitely with each dish and piece of sushi.<\/p><p>Click here for details<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I bring outside food and beverages into the restaurant?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that outside food and beverages are not permitted in the restaurant.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I see the restaurant menu?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check here for the restaurant menu.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the breakfast hours and details?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Breakfast Information<br>Choice of Japanese or Western Breakfast | Served in your room<br>You may choose between a Japanese breakfast featuring a special morning bowl of dried scallop rice porridge prepared by a sushi master, or a Western breakfast featuring an exclusive hotel-original bakery set in collaboration with the bakery cafe &quot;Bread, Espresso &amp; Sakaisuji Club&quot;.<\/p><p>[ Hours ] For the Western breakfast, please select either 9:00 AM or 9:30 AM due to the bread baking schedule.<br>For the Japanese breakfast, it will be delivered at your desired time.<\/p><p>*Please check your reservation plan for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me more about dinner options?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Advanced reservations are required for our restaurant. Reservations can be made via our official website.<\/p><p>Edomae Sushi Omakase Course: \u00a526,400 (tax included)<\/p><p>Course includes: 6\u20137 daily specialty dishes, 10\u201312 pieces of sushi, miso soup, and dessert.<\/p><p>Hours: 18:00\u201320:00 (Last entry)<br>Open daily<\/p><p>From June 27 (Sat):<br>Seating operates in two time slots, starting simultaneously for all guests:<br>Slot 1: 18:00\u2013 \/ Slot 2: 20:30\u2013<\/p><p>Open daily, 10 counter seats, advance reservation required.<br>Table reservations can also be made via Tabelog or Ikyu.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bar in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>AWA Lounge &amp; Bar<br>Located on the 3rd floor, this lounge and bar offers a refined, minimalist space styled in elegant white, where you can savor fine champagne carefully curated by our sommelier. We offer an extensive selection ranging from daily champagne pairing sets to premium bottles.<\/p><p>Opening Hours: 15:00\u201324:00 (L.O. 23:30)<br>Location: 3F<\/p><p>*Guests not staying at the hotel are also warmly welcomed to visit.<br>*While reservations are not required, seating is limited. We recommend making an advance reservation by phone. (TEL: +81-6-6262-3600 \/ 11:00\u201320:30)<\/p><p><a href=\"https:\/\/j2.by-onko-chishin.com\/lounge-bar\/\" target=\"_blank\" rel=\"noopener\">https:\/\/j2.by-onko-chishin.com\/lounge-bar\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer non-alcoholic beverages?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we offer non-alcoholic sparkling wine, non-alcoholic fruit juices, and sparkling water.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is room service available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, room service is available. We offer glasses of selected champagnes recommended for the current month, starting from JPY 3,000. We invite you to enjoy a delightful champagne during your relaxing moment in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about the service of alcoholic beverages?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer special accommodation plans that include champagne for our staying guests. For further details, please check the plan details when making your reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details about breakfast?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer Western and Japanese breakfast options, both delivered to your room at your preferred time (advance reservation required).<\/p><p>Western Breakfast Menu:<br>\u30fbSpecialty bread from &quot;Bread, Espresso &amp;&quot;<br>\u30fbSalad with AWA SUSHI original dressing<br>\u30fbSeasonal fruit<br>\u30fbYogurt<br>\u30fbOrange juice<\/p><p>Japanese Breakfast Menu:<br>\u30fbMorning rice porridge<br>\u30fbPickled vegetables, salted plum (Umeboshi)<br>\u30fbSpiced cod roe (Mentaiko)<br>\u30fbSoft-boiled hot spring egg (Onsen Tamago)<br>\u30fbGrilled fish, etc.<\/p><p>Please note that for Western breakfast, due to the baking schedule of the bread, delivery times are available at either 09:00 or 09:30. Japanese breakfast can be delivered at your requested time.<\/p><p>*Please refer here for photos of the breakfast.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">04. Reservations &amp; Policies<\/span><span class=\"okfaq-n\">28<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a waiting list for cancellations?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that we do not accept waiting list requests for cancellations.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How is room cleaning handled during consecutive stays?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Towels and bed linens are changed daily. If you do not require this service, please feel free to inform us.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I stay with pets?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly ask for your understanding that pets are not permitted to stay at the hotel.<br>*Assistance dogs, such as guide dogs and service dogs, are welcome.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I book a room without meals?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer both meal-inclusive plans (breakfast included, dinner included, or half-board with both dinner and breakfast) and room-only (no meals) plans. You may select the plan that best suits your schedule when making a reservation.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me about reservations made through travel agencies or other OTAs?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you have made a reservation through a travel agency or another OTA (online travel agency), please contact your booking provider directly regarding confirmation, changes, or cancellations. Cuv\u00e9e J2 H\u00f4tel Osaka may not be able to view detailed booking information or process changes for reservations made through third-party agencies.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What is your cancellation policy?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cancellation fees may vary depending on the accommodation plan and booking channel. Please be sure to check the details of your chosen plan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I request a proof of stay certificate?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes. Guests who require a proof of stay certificate are kindly asked to inform the Front Desk.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I have not received my booking confirmation email.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you have not received your confirmation email, the following reasons may apply:<\/p><p>\u30fbIncorrect email address entered<br>\u30fbFiltered into spam folder or blocked by mail settings<\/p><p>If you would like to confirm your reservation, kindly contact us directly by phone at +81-6-6262-3600.<\/p><p>*Please note that for bookings made through sites other than our official website, it may take some time for the reservation notification to reach our system.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation for the same day?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, same-day reservations are accepted provided rooms are available.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are children's pajamas available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that our hotel does not accommodate children under 13 years of age.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change the number of guests after completing my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are happy to accommodate requests for changes. Please kindly inform us of any change in the number of guests by the day prior to your scheduled arrival.<br>(Please note that if the number of guests in a room changes, the room rate per person may also be adjusted.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How far in advance can I make a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept room reservations up to one year in advance.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to stay for an extended period?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Long-term stays are welcome, subject to room availability. Please enter your desired dates on our reservation site to book, or feel free to contact us by phone.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I change my plan after booking?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed with changes or cancellations of your reservation through the website or channel where you made the booking. Should you have any questions, please feel free to contact us by phone or email.<br>*Please note that changes to room types or the number of guests are subject to room availability.<br>*Price differences may occur depending on the changes made.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">When is the deadline to change the number of guests in a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept requests at any time; however, please kindly inform us of any changes to the number of guests by the day prior to your arrival.<br>(Please note that if the number of guests staying in a room changes, the room rate per person may also be subject to change.)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any special offers or discounted plans available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>By registering as an Onko Chishin member, you can enjoy the following exclusive benefits:<\/p><p>\u2022 A flat 3% discount off regular rates<br>\u2022 Faster and smoother booking process for future stays<br>\u2022 Early access to news, special offers, and updates on Onko Chishin properties via our newsletter<\/p><p>Please note that temporary registration and confirmation emails will be sent from &quot;@tripla.jp&quot;. Kindly ensure your email settings permit messages from this domain before completing your registration.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should I count children when making a reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please kindly note that children aged 13 and under are not permitted to stay at our hotel. Guests aged 13 and above are counted as adult guests.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I make a reservation by phone?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Depending on the plan, reservations for plans listed on our official website can also be made by phone. However, plans that require online booking cannot be reserved over the phone.<br>Please note that we cannot accept reservations for plans offered by travel agencies. While changes and cancellations can be handled over the phone, reservations made through travel agencies cannot be processed by us directly. Please contact your travel provider directly in such cases.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I would like to confirm my reservation.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>\u25a0 Guests who reserved via our official website:<br>(You can view, amend, or cancel your reservation)<br>*Please have your reservation number (found in the confirmation email) and registered email address ready.<\/p><p>\u25a0 Guests who reserved through other channels:<br>Please confirm directly with your booking provider.<br>Please kindly note that the hotel cannot process changes or cancellations for these reservations.<br>*We are happy to assist with new or additional bookings. Please contact our Reservation Department if needed.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can babies under one year old stay at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that Cuv\u00e9e J2 H\u00f4tel Osaka does not accommodate guests under 13 years of age. Furthermore, guests under 20 years of age are strictly not permitted to stay without an adult.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to check room availability?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room availability changes constantly. Please check the reservation page on our official website for the latest information.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May minors stay at the hotel unaccompanied?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please kindly note that children under 13 years of age are not permitted to stay at our hotel.<br>Furthermore, we strictly decline reservations for guests under 20 years of age staying without an adult.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer day-use plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer day-use plans at our hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is complimentary bottled mineral water provided in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Bottled mineral water is provided in your room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I would like to make a room reservation.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For reservations, please use the room search function on our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can children stay sharing a bed with parents?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Kindly note that guests under 13 years of age are not permitted to stay at our hotel.<br>Furthermore, reservations consisting solely of guests under 20 years of age are strictly prohibited.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I cancel my reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please process any changes or cancellations for your reservation through the booking channel or website where you originally made the reservation. Should you have any questions, please feel free to contact us by phone or email.<br>Cancellation fees may vary depending on the plan and booking channel. Please be sure to review the details of your reservation plan.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the available accommodation plans?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We offer a variety of accommodation plans tailored to suit various occasions.<br>Plans currently available for booking can be viewed on our vacancy search page.<\/p><p>Click here for details<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">05. Check-in &amp; Check-out<\/span><span class=\"okfaq-n\">8<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I check in and check out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in and check-out procedures are handled at the Front Desk on the 3rd floor. Please visit the Front Desk on the 3rd floor upon your arrival and departure.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I enter and leave freely after check-in?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no curfew after check-in, so you are free to enter and leave at any time.<\/p><p>However, for security reasons, the main entrance is locked between 0:00 midnight and 9:00 AM. During these hours, please use your room key card to unlock the door and enter the building.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What should I do if I will be arriving later than my scheduled check-in time?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If your arrival will be later than scheduled, kindly contact the hotel in advance. Please note that without prior notice, your reservation may be treated as a cancellation.<\/p><p>Please be advised that the hotel direct telephone line switches to an automated answering service after 20:30. In such cases, kindly reach us by email at j2@okcs.co.jp.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are early check-in, late check-in, and late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Early Check-in<br>Subject to room availability. Please contact the hotel regarding additional fees.<\/p><p>Late Check-in<br>If you expect to arrive after 22:00, please kindly inform the hotel in advance. Unannounced late arrivals may result in the cancellation of your reservation.<\/p><p>Late Check-out<br>Subject to room availability. Please contact the hotel regarding additional fees.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is late check-out available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>**Late Check-out**<br>Late check-out may be available depending on room availability. Please contact us regarding additional fees.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is early check-in available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>**Early Check-in**<br>Early check-in may be available depending on room availability. Please contact us regarding additional fees.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I store my luggage before check-in or after check-out?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We are pleased to store your luggage on the day of your stay prior to check-in. Following check-out, we can also hold your luggage until your departure later that same day.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the check-in and check-out times?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Check-in is from 15:00 (latest check-in at 24:00).<br>Check-out is by 11:00.<br>*Times may vary depending on your accommodation plan.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">06. Services<\/span><span class=\"okfaq-n\">12<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How are lost and found items handled?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Upon receiving your inquiry, we will search for the item. If found, we will ship it to you with shipping charges collected upon delivery.<br>Please note that lost items are kept for three months, including the day they were found.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you provide cold medication?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>In compliance with the Pharmaceutical Affairs Law, we do not provide general pharmaceutical products.<br>We apologize for the inconvenience and kindly ask that you prepare any necessary medication prior to your trip, or purchase it at a local hospital or pharmacy.<br>Basic first-aid supplies, such as adhesive bandages and antiseptics, are available upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are Yukata (room wear) provided?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Comfortable room wear is provided in your guest room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I order food delivery, such as delivery pizza?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You are welcome to use food delivery services; however, we kindly ask that guests receive their deliveries in person at the 1st-floor entrance. Delivery personnel are not permitted on the guest room floors.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">May I wear the room wear (yukata) and slippers around the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Room wear and slippers are for use within your guest room only.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I send my luggage to the hotel in advance?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>When sending luggage to the hotel, please be sure to include your check-in date and the name of the registered guest on the shipping label.<\/p><p>[Shipping Address]<br>Cuv\u00e9e J2 H\u00f4tel Osaka (c\/o Front Desk)<br>2-6-7 Minamisenba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan<br>TEL: +81-6-6262-3600<\/p><p>* Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.<br>* We are unable to receive cash-on-delivery or pay-on-delivery shipments.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I ship luggage from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Luggage shipping services are available at Reception. Please fill out the waybill provided at Reception and bring it to our staff. Please kindly note that we do not offer refrigerated or frozen shipping services.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any Christmas events hosted at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret that we do not have any special Christmas events scheduled at our hotel at this time.<br>However, several winter illuminations and Christmas markets are scheduled to take place throughout Osaka City. We warmly encourage you to visit them during your stay:<\/p><p>- Midosuji Illumination: From early November to late December, Osaka\u2019s main avenue lights up along a stretch of approximately 4 km.<\/p><p>- Christmas Market in Osaka (Tennoji Park): Scheduled from late November to December 25th in the Tennoji\/Tenshiba area, featuring a German-style Christmas market.<\/p><p>- Osaka Castle Illuminage: From mid-November to mid-February, the area around Osaka Castle is fantastically illuminated.<\/p><p>- Winter Lights in the UMEKITA Area (Grand Front Osaka, etc.): Enjoy beautiful light displays around Osaka Station towards the end of the year.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are slippers provided in the room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, slippers are provided in all guest rooms. Please feel free to use them during your stay.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a dress code?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, we recommend smart casual attire when dining at our restaurant.<\/p><p>For male guests, casual wear such as sandals, shorts, and tank tops is politely discouraged.<br>Additionally, we kindly ask guests to refrain from wearing strong fragrances, such as perfumes or colognes.<\/p><p>Please kindly note that entry may be declined depending on attire or the strength of fragrance. We deeply appreciate your kind understanding.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can the hotel assist with arranging a surprise?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Depending on the details, we would be delighted to assist you with your surprise. Please feel free to contact us in advance to discuss your plans.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to arrange a celebration cake for an anniversary or birthday?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to arrange a cake for birthdays, anniversaries, or other special occasions. If you would like to request one, kindly contact the hotel at least four days prior to your arrival.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">07. Facilities<\/span><span class=\"okfaq-n\">22<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are ice machines available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Ice machines are not installed in the hotel; however, our reception staff will be delighted to deliver ice to your room upon request.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there vending machines in the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that there are no vending machines in the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an ATM on-site?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no ATM inside the hotel. However, there is an ATM located at a convenience store just a 1-minute walk from the hotel (7-Eleven Osaka Minami-Semba 2-chome).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is the hot spring or public bath available for day-use guests?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Regrettably, Cuv\u00e9e J2 H\u00f4tel Osaka does not feature a communal public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you recommend some notable facilities and services within the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cuv\u00e9e J2 H\u00f4tel Osaka by Onko Chishin offers exceptional facilities, including AWA SUSHI, where you can savor the pairing of Champagne and sushi, and the relaxing AWA Lounge &amp; Bar. Each guest room is uniquely designed in collaboration with prestigious Champagne Maisons, offering a luxurious Champagne experience.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the front desk located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There are two consecutive automatic doors at the main entrance. As you approach, each door will open automatically. Please proceed through them and take the elevator to the front desk on the 3rd floor.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have meeting rooms or banquet facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but Cuv\u00e9e J2 H\u00f4tel Osaka does not have any meeting rooms or banquet facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there spa or public bath facilities?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We kindly inform you that our hotel does not have a spa, fitness gym, public bath, or sauna facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a microwave available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that microwave ovens are not available in the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a swimming pool at the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have a swimming pool on the premises; however, each guest room is equipped with an &quot;Anytime Bath.&quot; Fresh, clean hot water continuously circulates, allowing you to enjoy a relaxing bath at any time without the need to refill the tub.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a bath in the guest room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Yes, all guest rooms are equipped with a bath.<br>Our hotel features an &quot;Anytime Bath&quot; in every room, which is maintained at a perfectly comfortable temperature at all times.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I would like to inquire about holding a wedding or reception.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but our hotel does not host or arrange wedding ceremonies or receptions.<br>However, we offer special anniversary options, including a Mousse Cake (\u00a55,500) and a Bouquet (\u00a510,000 including tax).<\/p><p>You may choose from the following two types of Mousse Cake:<\/p><p>- Chocolate Mousse Cake<br>Crafted with fine Madagascar chocolate, this mousse offers a subtle tartness reminiscent of red berries, enclosing cr\u00e8me br\u00fbl\u00e9e and red berry gel\u00e9e. Textural accents of nut praline add a delightful crunch.<br>Size: 9 cm \u00d7 9 cm \u00d7 7 cm height<\/p><p>- Heart Mousse Cake<br>An eye-catching, glossy red heart-shaped cake perfect for celebrations. It combines the refreshing tartness of strawberry and raspberry with the rich flavors of chocolate and pistachio.<br>Size: 13 cm \u00d7 14 cm \u00d7 5 cm height<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a manga corner available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our hotel does not have a manga corner.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a laundry service or laundromat available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>There is no laundromat within the hotel. However, a laundromat (with automatic detergent dispensing) is located about a 5-minute walk from the hotel. Please inquire at reception if you wish to find directions.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fitness gym?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our hotel does not have fitness gym facilities.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have a nursing room?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that our hotel does not have a nursing room.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me about the opening date and history of the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Cuv\u00e9e J2 H\u00f4tel Osaka opened on January 13, 2024. As a champagne-themed hotel, we strive to offer our guests an exceptional and memorable stay. For more details on our history and concept, please visit our official website.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a sauna available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize, but Cuv\u00e9e J2 H\u00f4tel Osaka does not have a sauna facility. However, all guest rooms are equipped with an Anytime Bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer massage services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not offer massage services.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Does the hotel have a large public bath?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We regret to inform you that we do not have a public bath.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where is the smoking area located?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that there are no smoking facilities within the hotel premises. The nearest designated smoking area is located approximately a 3-minute walk from the hotel. Please feel free to ask the front desk for detailed directions.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Lounge Information<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>AWA Lounge &amp; Bar<br>A lounge &amp; bar located on the 3rd floor of the hotel, featuring a minimalist white-based interior where you can enjoy carefully selected champagnes chosen by our sommelier. We offer a wide selection, ranging from daily pairing sets to premium champagnes.<\/p><p>Opening Hours: 15:00\u201324:00 (Last order at 23:30)<br>Location: 3rd Floor<\/p><p>*Visitors not staying at the hotel are also welcome, so please feel free to stop by.<br>*Walk-ins are welcome; however, as seating is limited, we recommend making a reservation in advance by phone. (TEL: +81-6-6262-3600 \/ 11:00\u201320:30)<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">08. Rates &amp; Payment<\/span><span class=\"okfaq-n\">13<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which credit cards are accepted?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We accept the following credit cards:<br>VISA, Mastercard, JCB, American Express, Diners Club, UnionPay, and Daimaru Matsuzakaya Card.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can I get a receipt for my stay?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For payments made directly at the hotel, a receipt will be issued. Please inform us on the day of your stay if you have a specific name to be printed on the receipt.<br>*For advance payments, please check directly with the booking platform or agent where you made the reservation.<br>*Please note that, as a rule, we are unable to reissue receipts in the event of loss.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How should I pay the cancellation fee?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>The payment method for cancellation fees varies depending on how your reservation was made. For details, please contact the booking website or travel agency you used when making the reservation.<\/p><p>If you are in a hurry or unable to confirm, please contact us directly by phone.<br>Tel: +81-6-6262-3600<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is a deposit required?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>No deposit is required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Will a cancellation fee be charged if I cancel my reservation due to natural disasters or public transport disruptions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>As we are unable to check your reservation details via our chatbot, please contact us by phone if you wish to cancel due to natural disasters or public transport disruptions. We will provide you with information regarding cancellation fees and other details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What payment methods are available for accommodation charges?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Use of electronic payments and e-money<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please explain how the Qualified Invoice System is handled?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For direct payments made at the hotel (cash or credit card), we will issue an itemized receipt. Please inform our staff of your preferred receipt name (addressee) at check-in.<br>If payment is not made directly at the hotel (such as via online credit card settlement, travel agency coupons, or vouchers), the hotel cannot issue a receipt. Guests requiring a receipt are kindly asked to contact their respective booking platform.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">If I choose to pay on-site, when will the payment take place?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Generally, payment for accommodation charges and any incidental expenses incurred during your stay (charged to your room) is settled upon check-out. We kindly accept payment by cash or credit card.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you offer currency exchange service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We sincerely apologize, but we do not offer currency exchange services at the hotel.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What can I watch on the TV? (Channels \/ Streaming Services \/ Pay TV)<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can enjoy various streaming services on the TV in your guest room. Please note that you will need to log in with your personal account to use these services. (NETFLIX, Amazon Prime Video, YouTube, Disney+, Abema)<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What are the accommodation rates for children?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that our hotel does not accommodate children under 13 years of age. Furthermore, we strictly prohibit stays by guests under 20 years of age without adult accompaniment.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please tell me the room rates?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Thank you for your inquiry.<br>As room rates vary depending on the date and reservation availability, please check the latest availability and plans from our official booking page below.<br>Official Booking Page<br>If you have a preferred date for your stay, please feel free to inform us, and we would be delighted to check availability and guide you.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">09. Access &amp; Transportation<\/span><span class=\"okfaq-n\">17<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Do you have mobile phone chargers available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Mobile phone chargers are available for loan, though portable power banks are not available. As quantities are limited, please click here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a rental car for me?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We apologize, but we do not offer rental car booking services.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a timetable for a shuttle bus service?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer a shuttle service.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information regarding natural disaster conditions (such as typhoons, heavy rain, or snowfall) and surrounding traffic disruptions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For information on the impact of natural disasters such as typhoons, earthquakes, or heavy rain, please check the official website of the local municipality.<br>Additionally, for the latest updates on local transportation disruptions, kindly contact the respective transportation providers directly.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there bicycle parking available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Thank you for your inquiry.<\/p><p>Please note that Cuv\u00e9e J2 H\u00f4tel Osaka does not have bicycle or car parking facilities on the premises.<br>For guests arriving by car, we recommend using the nearby &quot;Nagahoribashi Underground Parking Lot&quot;.<\/p><p>[Nagahoribashi Underground Parking Lot]<\/p><p>Please note that a Times Parking area is also available within the Nagahoribashi Underground Parking Lot. You may check rates, current availability, and real-time full\/vacant status via the link below:<\/p><p>[Times Parking Availability Status]<\/p><p>*As availability changes constantly, please check the provided link for the most up-to-date information.<\/p><p>Should you have any further questions, please do not hesitate to contact us.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide information on parking availability?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Thank you for your inquiry.<\/p><p>Please note that Cuv\u00e9e J2 H\u00f4tel Osaka does not have bicycle or car parking facilities on the premises.<br>For guests arriving by car, we recommend using the nearby &quot;Nagahoribashi Underground Parking Lot&quot;.<\/p><p>[Nagahoribashi Underground Parking Lot]<\/p><p>Please note that a Times Parking area is also available within the Nagahoribashi Underground Parking Lot. You may check rates, current availability, and real-time full\/vacant status via the link below:<\/p><p>[Times Parking Availability Status]<\/p><p>*As availability changes constantly, please check the provided link for the most up-to-date information.<\/p><p>Should you have any further questions, please do not hesitate to contact us.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide directions to the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Routes from the nearest stations:<\/p><p>[From Shinsaibashi Station (Midosuji Line \/ Nagahori Tsurumi-ryokuchi Line) - 7 min. walk]<br>1. Exit the North Ticket Gate of Shinsaibashi Station and proceed towards DEAN &amp; DELUCA along the Crysta Nagahori underground shopping street.<br>2. Walk about 5 minutes through the underground passage, and take the North 4 Elevator at Uranaikiroba (Fortune-telling Square) to reach the ground level.<br>3. Turn left at the corner of Lawson and cross the first street. The hotel will be right ahead. (Approx. 2 min. walk on the ground level)<\/p><p>[From Nagahoribashi Station (Nagahori Tsurumi-ryokuchi Line \/ Sakaisuji Line) - 4 min. walk]<\/p><p>- When arriving on a train bound for Tengachaya:<br>Upon getting off at Nagahoribashi Station, take the elevator or escalator near the rear of the train, exit the ticket gate, and walk towards Crysta Nagahori.<\/p><p>- When arriving on a train bound for Tenjinbashisuji 6-chome:<br>Upon getting off at Nagahoribashi Station, take the elevator or escalator near the front of the train, exit the ticket gate, and walk towards Crysta Nagahori.<\/p><p>Walk along the underground passage for about 2 minutes, and take the North 4 Elevator at Uranaikiroba to reach the ground level.<br>Turn left at the corner of Lawson and cross the first street. The hotel will be right ahead. (Approx. 2 min. walk on the ground level)<\/p><p>For more detailed information, please refer to the following link:<br><a href=\"https:\/\/j2.by-onko-chishin.com\/access\/\" target=\"_blank\" rel=\"noopener\">https:\/\/j2.by-onko-chishin.com\/access\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I access the hotel from Shin-Osaka Station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for access directions to the hotel.<br>*You will be redirected to Google Maps.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">What type of bathroom and toilet facilities are in the rooms?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>All guest rooms are equipped with a toilet featuring a washlet (bidet) function.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can you arrange a taxi for me?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We would be delighted to arrange a taxi for you. Please kindly inform Reception.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I access the hotel from nearby airports?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please use a taxi or train.<\/p><p>For detailed directions, please visit the URL below:<br><a href=\"https:\/\/j2.by-onko-chishin.com\/access\/\" target=\"_blank\" rel=\"noopener\">https:\/\/j2.by-onko-chishin.com\/access\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I travel between Osaka Airport (Itami) and Cuv\u00e9e J2 H\u00f4tel Osaka?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>From Itami Airport Station:<br>Take the Osaka Monorail to Senri-Chuo Station, transfer to the Kita-Osaka Kyuko Line (with direct service to the Osaka Metro Midosuji Line), and travel to Shinsaibashi Station.<br>Alternatively, take the Airport Limousine Bus to Namba Station (the stop after Namba OCAT), and from there take the Osaka Metro Midosuji Line for one stop to Shinsaibashi Station.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is shuttle service available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not offer shuttle services.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Which is the nearest station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>For details regarding the nearest station, please contact us here: <a href=\"https:\/\/by-onko-chishin.com\/\" target=\"_blank\" rel=\"noopener\">https:\/\/by-onko-chishin.com\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I access Yumeshima (the venue for Expo 2025 Osaka) from the hotel?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>It is a 10-minute walk from the hotel to Sakaisuji-Hommachi Station. From Sakaisuji-Hommachi Station, take the Chuo Line for 8 stops (approx. 22 minutes) to reach Yumeshima Station. It is a direct route with no transfers required.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How do I get to the hotel from the station?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Access:<br>6-minute walk from Shinsaibashi Station (Midosuji Line, Nagahori Tsurumi-ryokuchi Line).<br>3-minute walk from Nagahoribashi Station (Nagahori Tsurumi-ryokuchi Line, Sakaisuji Line).<br>Please take the North 4 Elevator to ground level.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is parking available?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>We do not have parking facilities on-site. We kindly ask you to use nearby public parking lots.<\/p><\/div><\/div><\/details><\/details><details class=\"okfaq-cat\"><summary><span class=\"okfaq-qt\">10. Membership Program<\/span><span class=\"okfaq-n\">20<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I change my registered membership information (email address, password, etc.)?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You can update your information under &quot;Edit Membership Information&quot; within your My Page profile.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there a fee for signing up or becoming a member?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership registration is completely free of charge. Please check here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I check my membership points?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You may check your points balance by logging in here: <a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/login\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/login\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is there an expiration date for membership card points?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Travel points do not expire. Please click here for more details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How are points awarded if an accompanying guest is a member, rather than the person who made the reservation?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please check here for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is member registration required to use the services?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>You are welcome to use our services without registering as a member. However, by registering, you will enjoy member-exclusive privileges and services.<br>Please register from here.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I cancel my membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please proceed via &quot;Cancel Membership&quot; (\u9000\u4f1a\u624b\u7d9a\u304d) within your Member My Page.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">About corporate membership<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please note that registrations under corporate names are not accepted.<br>Click here for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I am unable to complete new member registration.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please contact us using this form.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you tell me when membership status upgrades occur?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Where can I review the Membership Terms and Conditions?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any membership privileges available at the hotel's restaurants?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Membership benefits apply to selected restaurants. Please click here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are reservations made through third-party booking websites eligible for the membership program?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Is it possible to combine points from multiple members, such as family members, into a single account?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Points cannot be combined into one account. Please click here for further details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Can my membership tier be downgraded?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">From when is the cumulative total of basic membership points calculated?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for details.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">I am unable to complete my membership registration.<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Thank you for reaching out to us.<br>To register, please visit our official website and select the &quot;Onko Chishin Destination Club&quot; section located in the upper right corner.<br>On the next screen, you can complete your procedure by clicking the &quot;Register for Free Membership&quot; tab on the right side.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">How can I register for a membership?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please register for membership here:<br><a href=\"https:\/\/membership.by-onko-chishin.com\/auth\/signup\/\" target=\"_blank\" rel=\"noopener\">https:\/\/membership.by-onko-chishin.com\/auth\/signup\/<\/a><\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Are there any special privileges if I stay on my birthday?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>If you kindly inform us of your birthday stay in advance, we would be delighted to prepare a dessert plate with a celebratory message during dinner, as well as a birthday card in your room.<br>It would be our absolute pleasure to assist in making your celebration truly memorable.<\/p><\/div><\/div><\/details><details class=\"okfaq-item\"><summary><span class=\"okfaq-q\">Q<\/span><span class=\"okfaq-qt\">Could you please provide details regarding membership benefits?<\/span><span class=\"okfaq-chev\" aria-hidden=\"true\"><\/span><\/summary><div class=\"okfaq-a\"><span class=\"okfaq-al\">A<\/span><div class=\"okfaq-at\"><p>Please click here for details regarding our membership program.<\/p><\/div><\/div><\/details><\/details><\/details>\n<\/div>\n<script type=\"application\/ld+json\">{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"inLanguage\": \"en\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a waiting list for cancellations?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that we do not accept waiting list requests for cancellations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How is room cleaning handled during consecutive stays?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Towels and bed linens are changed daily. If you do not require this service, please feel free to inform us.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any convenience stores nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Seven-Eleven, FamilyMart, and Lawson are all located within a one-minute walk of the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are DVD players available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that Blu-ray and DVD players are not available for rental.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I request a wake-up call?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Wake-up call services can be arranged by dialing extension 9 for Reception.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How are lost and found items handled?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Upon receiving your inquiry, we will search for the item. If found, we will ship it to you with shipping charges collected upon delivery.\\nPlease note that lost items are kept for three months, including the day they were found.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which credit cards are accepted?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept the following credit cards:\\nVISA, Mastercard, JCB, American Express, Diners Club, UnionPay, and Daimaru Matsuzakaya Card.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there safe deposit boxes available for valuables?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In-room safe deposit boxes are provided in all guest rooms for your valuables.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have mobile phone chargers available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Mobile phone chargers are available for loan, though portable power banks are not available. As quantities are limited, please click here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I get a receipt for my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For payments made directly at the hotel, a receipt will be issued. Please inform us on the day of your stay if you have a specific name to be printed on the receipt.\\n*For advance payments, please check directly with the booking platform or agent where you made the reservation.\\n*Please note that, as a rule, we are unable to reissue receipts in the event of loss.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I stay with pets?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask for your understanding that pets are not permitted to stay at the hotel.\\n*Assistance dogs, such as guide dogs and service dogs, are welcome.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to push the beds together or move them against the wall?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly request that guests refrain from moving the beds.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are ice machines available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Ice machines are not installed in the hotel; however, our reception staff will be delighted to deliver ice to your room upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide cold medication?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In compliance with the Pharmaceutical Affairs Law, we do not provide general pharmaceutical products.\\nWe apologize for the inconvenience and kindly ask that you prepare any necessary medication prior to your trip, or purchase it at a local hospital or pharmacy.\\nBasic first-aid supplies, such as adhesive bandages and antiseptics, are available upon request.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the guest room windows be opened?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize for the inconvenience, but for safety reasons, the guest room windows cannot be opened.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you accommodate dietary allergies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are generally able to accommodate dietary allergies depending on the details. As we cannot accommodate requests made on the day of arrival, please kindly inform us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange a rental car for me?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize, but we do not offer rental car booking services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I book a room without meals?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer both meal-inclusive plans (breakfast included, dinner included, or half-board with both dinner and breakfast) and room-only (no meals) plans. You may select the plan that best suits your schedule when making a reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I request extra towels?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Towels and amenities are provided in each guest room. Should you require additional items, please feel free to inform the reception desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are Yukata (room wear) provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Comfortable room wear is provided in your guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there vending machines in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that there are no vending machines in the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is makeup remover available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, makeup remover is provided for your convenience.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a restaurant in the hotel open for lunch?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Lunch at Cuv\u00e9e J2 H\u00f4tel Osaka requires an advance reservation as service is exclusively by appointment.\\n\\nLunch Hours\\n12:00 \u2013 13:00 (Last entry)\\nClosed: Wednesdays and Thursdays\\n\\n*Please note that lunch service will end after July 2026.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about reservations made through travel agencies or other OTAs?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you have made a reservation through a travel agency or another OTA (online travel agency), please contact your booking provider directly regarding confirmation, changes, or cancellations. Cuv\u00e9e J2 H\u00f4tel Osaka may not be able to view detailed booking information or process changes for reservations made through third-party agencies.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a freezer available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that the refrigerators in the guest rooms do not have a freezer function.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an ATM on-site?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no ATM inside the hotel. However, there is an ATM located at a convenience store just a 1-minute walk from the hotel (7-Eleven Osaka Minami-Semba 2-chome).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I order food delivery, such as delivery pizza?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You are welcome to use food delivery services; however, we kindly ask that guests receive their deliveries in person at the 1st-floor entrance. Delivery personnel are not permitted on the guest room floors.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is your cancellation policy?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cancellation fees may vary depending on the accommodation plan and booking channel. Please be sure to check the details of your chosen plan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I check in and check out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Check-in and check-out procedures are handled at the Front Desk on the 3rd floor. Please visit the Front Desk on the 3rd floor upon your arrival and departure.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I request a proof of stay certificate?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Guests who require a proof of stay certificate are kindly asked to inform the Front Desk.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I have not received my booking confirmation email.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you have not received your confirmation email, the following reasons may apply:\\n\\n\u30fbIncorrect email address entered\\n\u30fbFiltered into spam folder or blocked by mail settings\\n\\nIf you would like to confirm your reservation, kindly contact us directly by phone at +81-6-6262-3600.\\n\\n*Please note that for bookings made through sites other than our official website, it may take some time for the reservation notification to reach our system.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation for the same day?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, same-day reservations are accepted provided rooms are available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How should I pay the cancellation fee?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The payment method for cancellation fees varies depending on how your reservation was made. For details, please contact the booking website or travel agency you used when making the reservation.\\n\\nIf you are in a hurry or unable to confirm, please contact us directly by phone.\\nTel: +81-6-6262-3600\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I enter and leave freely after check-in?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no curfew after check-in, so you are free to enter and leave at any time.\\n\\nHowever, for security reasons, the main entrance is locked between 0:00 midnight and 9:00 AM. During these hours, please use your room key card to unlock the door and enter the building.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is a deposit required?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"No deposit is required.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a timetable for a shuttle bus service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer a shuttle service.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if I will be arriving later than my scheduled check-in time?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If your arrival will be later than scheduled, kindly contact the hotel in advance. Please note that without prior notice, your reservation may be treated as a cancellation.\\n\\nPlease be advised that the hotel direct telephone line switches to an automated answering service after 20:30. In such cases, kindly reach us by email at j2@okcs.co.jp.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are children's pajamas available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that our hotel does not accommodate children under 13 years of age.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I make a reservation for the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Restaurant reservations can be made via our official website, as well as through Tabelog and Ikyu. Please proceed through your preferred booking website.\\n\\nDinner is served daily with no regular holidays. Lunch service will be suspended starting July 2026.\\n\\nThe counter seating has 10 seats in total and operates on a complete advance reservation basis.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change the number of guests after completing my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are happy to accommodate requests for changes. Please kindly inform us of any change in the number of guests by the day prior to your scheduled arrival.\\n(Please note that if the number of guests in a room changes, the room rate per person may also be adjusted.)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How far in advance can I make a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept room reservations up to one year in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is the hot spring or public bath available for day-use guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Regrettably, Cuv\u00e9e J2 H\u00f4tel Osaka does not feature a communal public bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How long does it take to receive a response to an email inquiry?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We typically respond to email inquiries within one to two days. However, please note that it may take a little longer during periods of high inquiry volume.\\n\\nIn addition, if you do not receive a reply due to mail filter settings, please feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I change my registered membership information (email address, password, etc.)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can update your information under \\\"Edit Membership Information\\\" within your My Page profile.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the guest rooms equipped with private restrooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are fully equipped with a private restroom featuring a bidet toilet seat.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about the room key system?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms feature an automatic locking system with key card access. Doors lock automatically upon closing. Whenever you step out, please ensure you carry your key card with you.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a fee for signing up or becoming a member?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership registration is completely free of charge. Please check here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I check my membership points?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may check your points balance by logging in here: https:\/\/membership.by-onko-chishin.com\/auth\/login\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are extra beds available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Extra beds are provided for reservations of three or more guests (excluding certain rooms). Please note that rooms on floors other than the 14th floor can accommodate up to four guests per room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a hair dryer in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hair dryers are available in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are towels provided in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Towels and amenities are provided in each room. Should you require extra items, please feel free to request them at reception.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a TV in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a projector (except the Bollinger Room on the 14th floor, which features a TV) through which you can enjoy television broadcasts.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you recommend some notable facilities and services within the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cuv\u00e9e J2 H\u00f4tel Osaka by Onko Chishin offers exceptional facilities, including AWA SUSHI, where you can savor the pairing of Champagne and sushi, and the relaxing AWA Lounge & Bar. Each guest room is uniquely designed in collaboration with prestigious Champagne Maisons, offering a luxurious Champagne experience.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are smoking seats available in the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The restaurant features 10 counter seats only and is entirely non-smoking.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I wear the room wear (yukata) and slippers around the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room wear and slippers are for use within your guest room only.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Will a cancellation fee be charged if I cancel my reservation due to natural disasters or public transport disruptions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As we are unable to check your reservation details via our chatbot, please contact us by phone if you wish to cancel due to natural disasters or public transport disruptions. We will provide you with information regarding cancellation fees and other details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to stay for an extended period?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Long-term stays are welcome, subject to room availability. Please enter your desired dates on our reservation site to book, or feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an expiration date for membership card points?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Travel points do not expire. Please click here for more details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add dinner on the day of my stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Depending on restaurant table availability, dinner may be added even for room-only plans. However, please note that we may not be able to accept requests if the restaurant is fully booked.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are high chairs for children available at the hotel restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As our restaurant politely declines dining by children under 13 years of age, high chairs for children are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How are points awarded if an accompanying guest is a member, rather than the person who made the reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check here for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What payment methods are available for accommodation charges?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Use of electronic payments and e-money\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Various credit cards are accepted for advance online payment. For payments made on-site, we accept credit cards, cash, and electronic payment options (PayPay, Alipay, WeChat Pay).\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my plan after booking?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please proceed with changes or cancellations of your reservation through the website or channel where you made the booking. Should you have any questions, please feel free to contact us by phone or email.\\n*Please note that changes to room types or the number of guests are subject to room availability.\\n*Price differences may occur depending on the changes made.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer meals for guests with wheat allergies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We can generally accommodate dietary allergies depending on the details. As we are unable to accommodate same-day requests, please inform us in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I change my restaurant reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To change or cancel a restaurant reservation, please use our official website or contact us via email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I cancel my restaurant reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To change or cancel a restaurant reservation, please use our official website or contact us via email.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is member registration required to use the services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You are welcome to use our services without registering as a member. However, by registering, you will enjoy member-exclusive privileges and services.\\nPlease register from here.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I cancel my membership?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please proceed via \\\"Cancel Membership\\\" (\u9000\u4f1a\u624b\u7d9a\u304d) within your Member My Page.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"About corporate membership\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that registrations under corporate names are not accepted.\\nClick here for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I am unable to complete new member registration.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please contact us using this form.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding natural disaster conditions (such as typhoons, heavy rain, or snowfall) and surrounding traffic disruptions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For information on the impact of natural disasters such as typhoons, earthquakes, or heavy rain, please check the official website of the local municipality.\\nAdditionally, for the latest updates on local transportation disruptions, kindly contact the respective transportation providers directly.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"When is the deadline to change the number of guests in a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We accept requests at any time; however, please kindly inform us of any changes to the number of guests by the day prior to your arrival.\\n(Please note that if the number of guests staying in a room changes, the room rate per person may also be subject to change.)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me when membership status upgrades occur?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I review the Membership Terms and Conditions?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any membership privileges available at the hotel's restaurants?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Membership benefits apply to selected restaurants. Please click here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please explain how the Qualified Invoice System is handled?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For direct payments made at the hotel (cash or credit card), we will issue an itemized receipt. Please inform our staff of your preferred receipt name (addressee) at check-in.\\nIf payment is not made directly at the hotel (such as via online credit card settlement, travel agency coupons, or vouchers), the hotel cannot issue a receipt. Guests requiring a receipt are kindly asked to contact their respective booking platform.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are reservations made through third-party booking websites eligible for the membership program?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to combine points from multiple members, such as family members, into a single account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Points cannot be combined into one account. Please click here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can my membership tier be downgraded?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"From when is the cumulative total of basic membership points calculated?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"If I choose to pay on-site, when will the payment take place?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Generally, payment for accommodation charges and any incidental expenses incurred during your stay (charged to your room) is settled upon check-out. We kindly accept payment by cash or credit card.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a curfew for the entrance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our front desk staff is available 24 hours a day, so there is no curfew.\\n\\nPlease note that for security purposes, the main entrance is locked from 12:00 AM (midnight) to 9:00 AM. (You may unlock the entrance door using your room key card.)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide baby cots?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer baby cots. Please kindly note that we do not accommodate children aged 13 and under.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the front desk located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There are two consecutive automatic doors at the main entrance. As you approach, each door will open automatically. Please proceed through them and take the elevator to the front desk on the 3rd floor.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have meeting rooms or banquet facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but Cuv\u00e9e J2 H\u00f4tel Osaka does not have any meeting rooms or banquet facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send my luggage to the hotel in advance?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"When sending luggage to the hotel, please be sure to include your check-in date and the name of the registered guest on the shipping label.\\n\\n[Shipping Address]\\nCuv\u00e9e J2 H\u00f4tel Osaka (c\/o Front Desk)\\n2-6-7 Minamisenba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan\\nTEL: +81-6-6262-3600\\n\\n* Please note that we cannot accept items requiring temperature control, hazardous goods, or valuables.\\n* We are unable to receive cash-on-delivery or pay-on-delivery shipments.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I ship luggage from the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Luggage shipping services are available at Reception. Please fill out the waybill provided at Reception and bring it to our staff. Please kindly note that we do not offer refrigerated or frozen shipping services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kind of hotel is Cuv\u00e9e J2 H\u00f4tel Osaka, and what are its features?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cuv\u00e9e J2 H\u00f4tel Osaka is a small luxury hotel featuring just 11 guest rooms. Each room occupies an entire floor, offering a completely private and exclusive stay.\\\\n\\\\nDesigned by the renowned architect Shinichi Ogawa, the refined space is imbued with art and history. Furthermore, as the world's first official champagne hotel, guests can fully immerse themselves in the exquisite world of champagne.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are pajamas provided in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Roomwear is provided in your guest room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there air conditioning in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with individually controlled air conditioning, allowing you to adjust the temperature to your preference.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there spa or public bath facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that our hotel does not have a spa, fitness gym, public bath, or sauna facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How large are the guest rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Rooms located on the 4th to 13th floors are 51 m\u00b2 in size.\\\\nOnly the room on the top floor (14th floor) is 37 m\u00b2.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a microwave available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that microwave ovens are not available in the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I add breakfast on the day of stay?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that, as a general rule, breakfast cannot be added on the day of your stay. If you wish to add breakfast, please contact us by phone by 11:00 AM on the day prior to your check-in date. Please note that we may not be able to accommodate your request depending on availability.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer an all-you-can-drink plan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We currently do not offer an all-you-can-drink plan. For future availability or the latest information, please feel free to contact us by email or phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there rooms available for up to four guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Except for the Bollinger Room on the top floor, all of our guest rooms can accommodate three to four guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you serve rice porridge?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Rice porridge is served as part of our Japanese breakfast. Please note that it is not available via room service or at AWA SUSHI.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there bicycle parking available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Thank you for your inquiry.\\n\\nPlease note that Cuv\u00e9e J2 H\u00f4tel Osaka does not have bicycle or car parking facilities on the premises.\\nFor guests arriving by car, we recommend using the nearby \\\"Nagahoribashi Underground Parking Lot\\\".\\n\\n[Nagahoribashi Underground Parking Lot]\\n\\nPlease note that a Times Parking area is also available within the Nagahoribashi Underground Parking Lot. You may check rates, current availability, and real-time full\/vacant status via the link below:\\n\\n[Times Parking Availability Status]\\n\\n*As availability changes constantly, please check the provided link for the most up-to-date information.\\n\\nShould you have any further questions, please do not hesitate to contact us.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are skincare amenities (lotion, facial wash, makeup remover) provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We provide luxury skincare products from THREE.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information on parking availability?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Thank you for your inquiry.\\n\\nPlease note that Cuv\u00e9e J2 H\u00f4tel Osaka does not have bicycle or car parking facilities on the premises.\\nFor guests arriving by car, we recommend using the nearby \\\"Nagahoribashi Underground Parking Lot\\\".\\n\\n[Nagahoribashi Underground Parking Lot]\\n\\nPlease note that a Times Parking area is also available within the Nagahoribashi Underground Parking Lot. You may check rates, current availability, and real-time full\/vacant status via the link below:\\n\\n[Times Parking Availability Status]\\n\\n*As availability changes constantly, please check the provided link for the most up-to-date information.\\n\\nShould you have any further questions, please do not hesitate to contact us.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a swimming pool at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have a swimming pool on the premises; however, each guest room is equipped with an \\\"Anytime Bath.\\\" Fresh, clean hot water continuously circulates, allowing you to enjoy a relaxing bath at any time without the need to refill the tub.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any special offers or discounted plans available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"By registering as an Onko Chishin member, you can enjoy the following exclusive benefits:\\n\\n\u2022 A flat 3% discount off regular rates\\n\u2022 Faster and smoother booking process for future stays\\n\u2022 Early access to news, special offers, and updates on Onko Chishin properties via our newsletter\\n\\nPlease note that temporary registration and confirmation emails will be sent from \\\"@tripla.jp\\\". Kindly ensure your email settings permit messages from this domain before completing your registration.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there drinks available in the room's refrigerator?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The in-room refrigerator is stocked with a selection of beverages available for a fee, including four types of soft drinks (two varieties of smoothies, ginger ale, and sparkling water) as well as Champagne.\\n\\nPlease note that complimentary mineral water, coffee, and tea are also provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I take out cake from the hotel shop or restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you order a birthday cake in advance at the restaurant and are unable to finish it, you are welcome to take the remaining portion with you. Please note that we do not offer general cake sales under normal circumstances.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding closed days and current operating status?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In the event of an emergency such as a natural disaster, operating hours may change or the hotel may temporarily close. The latest information will be announced on our website.\\nIf your inquiry is urgent, please feel free to contact us by phone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bath in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, all guest rooms are equipped with a bath.\\nOur hotel features an \\\"Anytime Bath\\\" in every room, which is maintained at a perfectly comfortable temperature at all times.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer menus for children or infants?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely regret that we do not offer menus specifically for children or infants.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I visit for breakfast only?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast is served exclusively to guests staying on a breakfast-inclusive accommodation plan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I find career\/recruitment information?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details regarding career opportunities, please contact us via the following website: https:\/\/by-onko-chishin.com\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you provide hair styling products?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that hair styling products are not available at our hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any shopping malls nearby?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the following shopping malls and commercial facilities are located within walking distance:\\n\\n- Q-PLAZA Shinsaibashi (approx. 2 min. walk)\\n- Crysta Nagahori (approx. 3\u20134 min. walk)\\n- Shinsaibashi ZERO GATE (approx. 4 min. walk)\\n\\nAdditionally, with a short walk or a brief train ride, you can reach the Namba area along the Nankai Line, including NAMBA CITY and NAMBA PARKS (approx. 15\u201320 min. walk or a few train stops), where you can enjoy an even wider variety of shopping, dining, and entertainment.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How should I count children when making a reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please kindly note that children aged 13 and under are not permitted to stay at our hotel. Guests aged 13 and above are counted as adult guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer vegetarian options?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we are unable to accommodate vegetarian dietary requirements.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide directions to the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Routes from the nearest stations:\\n\\n[From Shinsaibashi Station (Midosuji Line \/ Nagahori Tsurumi-ryokuchi Line) - 7 min. walk]\\n1. Exit the North Ticket Gate of Shinsaibashi Station and proceed towards DEAN & DELUCA along the Crysta Nagahori underground shopping street.\\n2. Walk about 5 minutes through the underground passage, and take the North 4 Elevator at Uranaikiroba (Fortune-telling Square) to reach the ground level.\\n3. Turn left at the corner of Lawson and cross the first street. The hotel will be right ahead. (Approx. 2 min. walk on the ground level)\\n\\n[From Nagahoribashi Station (Nagahori Tsurumi-ryokuchi Line \/ Sakaisuji Line) - 4 min. walk]\\n\\n- When arriving on a train bound for Tengachaya:\\nUpon getting off at Nagahoribashi Station, take the elevator or escalator near the rear of the train, exit the ticket gate, and walk towards Crysta Nagahori.\\n\\n- When arriving on a train bound for Tenjinbashisuji 6-chome:\\nUpon getting off at Nagahoribashi Station, take the elevator or escalator near the front of the train, exit the ticket gate, and walk towards Crysta Nagahori.\\n\\nWalk along the underground passage for about 2 minutes, and take the North 4 Elevator at Uranaikiroba to reach the ground level.\\nTurn left at the corner of Lawson and cross the first street. The hotel will be right ahead. (Approx. 2 min. walk on the ground level)\\n\\nFor more detailed information, please refer to the following link:\\nhttps:\/\/j2.by-onko-chishin.com\/access\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any Christmas events hosted at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret that we do not have any special Christmas events scheduled at our hotel at this time.\\nHowever, several winter illuminations and Christmas markets are scheduled to take place throughout Osaka City. We warmly encourage you to visit them during your stay:\\n\\n- Midosuji Illumination: From early November to late December, Osaka\u2019s main avenue lights up along a stretch of approximately 4 km.\\n\\n- Christmas Market in Osaka (Tennoji Park): Scheduled from late November to December 25th in the Tennoji\/Tenshiba area, featuring a German-style Christmas market.\\n\\n- Osaka Castle Illuminage: From mid-November to mid-February, the area around Osaka Castle is fantastically illuminated.\\n\\n- Winter Lights in the UMEKITA Area (Grand Front Osaka, etc.): Enjoy beautiful light displays around Osaka Station towards the end of the year.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about the buffet restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but our hotel does not have any buffet-style dining facilities available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are slippers provided in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, slippers are provided in all guest rooms. Please feel free to use them during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I would like to inquire about holding a wedding or reception.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but our hotel does not host or arrange wedding ceremonies or receptions.\\nHowever, we offer special anniversary options, including a Mousse Cake (\u00a55,500) and a Bouquet (\u00a510,000 including tax).\\n\\nYou may choose from the following two types of Mousse Cake:\\n\\n- Chocolate Mousse Cake\\nCrafted with fine Madagascar chocolate, this mousse offers a subtle tartness reminiscent of red berries, enclosing cr\u00e8me br\u00fbl\u00e9e and red berry gel\u00e9e. Textural accents of nut praline add a delightful crunch.\\nSize: 9 cm \u00d7 9 cm \u00d7 7 cm height\\n\\n- Heart Mousse Cake\\nAn eye-catching, glossy red heart-shaped cake perfect for celebrations. It combines the refreshing tartness of strawberry and raspberry with the rich flavors of chocolate and pistachio.\\nSize: 13 cm \u00d7 14 cm \u00d7 5 cm height\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are the guest rooms soundproofed?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our hotel features an exclusive layout with only one guest room per floor, ensuring a private and tranquil space.\\nTherefore, you may relax in total comfort without concern for noise or footsteps from neighboring guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there an age restriction for dining at the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please kindly note that guests must be 20 years of age or older to enter AWA SUSHI.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information on the minibar prices?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Minibar snacks are available from JPY 300, and non-alcoholic beverages are priced from JPY 900.\\nAs our hotel is themed around Champagne, select guest rooms also offer curated Champagnes starting from JPY 11,000.\\nFor further details, please feel free to inquire with our staff during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a manga corner available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our hotel does not have a manga corner.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I access the hotel from Shin-Osaka Station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for access directions to the hotel.\\n*You will be redirected to Google Maps.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is your FAX number?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our FAX number is +81-6-6262-3601.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I am unable to complete my membership registration.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Thank you for reaching out to us.\\nTo register, please visit our official website and select the \\\"Onko Chishin Destination Club\\\" section located in the upper right corner.\\nOn the next screen, you can complete your procedure by clicking the \\\"Register for Free Membership\\\" tab on the right side.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I decorate my room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask for your understanding that guest-arranged room decorations are not permitted.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I take photos or videos within the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guests are kindly welcome to take photos and videos within the hotel, provided it does not disturb other guests.\\nWhile our hotel does not feature hot springs or a communal bath, each guest room is equipped with an \\\"Anytime Bath\\\" for your continuous enjoyment. The Anytime Bath continuously circulates clean hot water. Photography and videography within your stayed guest room are fully permitted.\\nFor commercial photography or large group shoots, prior authorization may be required. Please feel free to consult our staff in advance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have large rooms that can accommodate 5 or more guests?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly inform you that the maximum capacity per room at our hotel is 4 guests.\\nWe do not have large rooms available for 5 or more guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I make a reservation by phone?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Depending on the plan, reservations for plans listed on our official website can also be made by phone. However, plans that require online booking cannot be reserved over the phone.\\nPlease note that we cannot accept reservations for plans offered by travel agencies. While changes and cancellations can be handled over the phone, reservations made through travel agencies cannot be processed by us directly. Please contact your travel provider directly in such cases.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What type of bathroom and toilet facilities are in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All guest rooms are equipped with a toilet featuring a washlet (bidet) function.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a refrigerator in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"All rooms are equipped with a combined refrigerator and wine cellar. Beverages are provided inside the room's refrigerator. Additionally, all rooms feature a water purifier for your convenience.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have connecting rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As our hotel features a layout with only one guest room per floor, connecting rooms are not available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a laundry service or laundromat available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no laundromat within the hotel. However, a laundromat (with automatic detergent dispensing) is located about a 5-minute walk from the hotel. Please inquire at reception if you wish to find directions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there staff members who speak English, Chinese, or Korean?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have staff members who can communicate in English and Korean. Please kindly note that they may not be present at all times.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is complimentary Wi-Fi available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Complimentary Wi-Fi is available in all guest rooms.\\nShould you have any questions regarding the connection, please inquire upon your arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can you arrange a taxi for me?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to arrange a taxi for you. Please kindly inform Reception.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I would like to confirm my reservation.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"\u25a0 Guests who reserved via our official website:\\n(You can view, amend, or cancel your reservation)\\n*Please have your reservation number (found in the confirmation email) and registered email address ready.\\n\\n\u25a0 Guests who reserved through other channels:\\nPlease confirm directly with your booking provider.\\nPlease kindly note that the hotel cannot process changes or cancellations for these reservations.\\n*We are happy to assist with new or additional bookings. Please contact our Reservation Department if needed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I access the hotel from nearby airports?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please use a taxi or train.\\n\\nFor detailed directions, please visit the URL below:\\nhttps:\/\/j2.by-onko-chishin.com\/access\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a fitness gym?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our hotel does not have fitness gym facilities.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer currency exchange service?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but we do not offer currency exchange services at the hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have a nursing room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that our hotel does not have a nursing room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are hair irons available for loan?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Hair irons (curling and straightening irons) are available for loan. Please ask at the Front Desk. Please kindly note that quantities are limited.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a cafe or coffee shop on site?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Thank you for contacting us. The 3rd floor serves as our reception and bar lounge, open from 15:00 to 24:00 (L.O. 23:30). We offer a selection of beverages, primarily featuring champagne, as well as cocktails and soft drinks.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What should I do if an in-room amenity or equipment is malfunctioning (e.g., refrigerator not cooling, lights not turning on, no hot water)?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize for any inconvenience caused. If you experience any issues with the equipment in your room, please contact the 3rd floor reception using the in-room telephone.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the dinner times?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may select your preferred seating time from 18:00, 18:30, 19:00, 19:30, or 20:00. Please note that the last entry time for dinner is 20:00.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the opening date and history of the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Cuv\u00e9e J2 H\u00f4tel Osaka opened on January 13, 2024. As a champagne-themed hotel, we strive to offer our guests an exceptional and memorable stay. For more details on our history and concept, please visit our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can babies under one year old stay at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that Cuv\u00e9e J2 H\u00f4tel Osaka does not accommodate guests under 13 years of age. Furthermore, guests under 20 years of age are strictly not permitted to stay without an adult.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a sauna available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We apologize, but Cuv\u00e9e J2 H\u00f4tel Osaka does not have a sauna facility. However, all guest rooms are equipped with an Anytime Bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have Blu-ray players available for rental?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer rental services for Blu-ray or DVD players.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are toothbrush sets provided?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, toothbrush sets are provided in all guest rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I register for a membership?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please register for membership here:\\nhttps:\/\/membership.by-onko-chishin.com\/auth\/signup\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I travel between Osaka Airport (Itami) and Cuv\u00e9e J2 H\u00f4tel Osaka?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"From Itami Airport Station:\\nTake the Osaka Monorail to Senri-Chuo Station, transfer to the Kita-Osaka Kyuko Line (with direct service to the Osaka Metro Midosuji Line), and travel to Shinsaibashi Station.\\nAlternatively, take the Airport Limousine Bus to Namba Station (the stop after Namba OCAT), and from there take the Osaka Metro Midosuji Line for one stop to Shinsaibashi Station.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does the breakfast menu change daily?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For the Western breakfast, the selection of bread changes daily.\\nOther items on the menu generally remain the same.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are early check-in, late check-in, and late check-out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Early Check-in\\nSubject to room availability. Please contact the hotel regarding additional fees.\\n\\nLate Check-in\\nIf you expect to arrive after 22:00, please kindly inform the hotel in advance. Unannounced late arrivals may result in the cancellation of your reservation.\\n\\nLate Check-out\\nSubject to room availability. Please contact the hotel regarding additional fees.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I invite non-registered visitors to my guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask for your understanding that, for safety, security, and fire safety reasons, visitors who are not registered guests are not permitted to enter guest rooms or guest room floors.\\nWe kindly request that any meetings take place at the reception area.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the bed sizes?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can check the details for each room type here.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer massage services?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer massage services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is shuttle service available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not offer shuttle services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Room requests (high floors, adjacent rooms, corner rooms)\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"As each maison features only one room per floor, we are unable to fulfill requests for specific floor levels, adjacent rooms, or corner rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you have accessible (barrier-free) rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We sincerely apologize, but we do not offer accessible (barrier-free) rooms.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is in-room dining available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"In-room dining is available for breakfast only. Please note that in-room dining is not available for lunch or dinner.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the maximum capacity per room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Rooms on the 4th through 13th floors can accommodate up to 4 guests, while rooms on the 14th floor can accommodate up to 2 guests.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which is the nearest station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For details regarding the nearest station, please contact us here: https:\/\/by-onko-chishin.com\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I borrow wine glasses?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes. Each room is equipped in advance with special glasses tailored to its respective Champagne maison, as well as wine glasses.\\nShould you require additional glasses during your stay, please feel free to inform the front desk or our staff.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What kinds of beverages are served at the lounge and bar?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Thank you for your inquiry.\\nWe offer a wide selection centering around champagne, as well as whisky, shochu, cocktails, and soft drinks.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Regarding TV connection (Screen mirroring, HDMI, USB connections)\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We kindly ask guests to refrain from connecting external devices.\\nScreen mirroring from your smartphone or computer is available for your use.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding the breakfast charges?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer meal-inclusive plans (breakfast included, dinner included, or both dinner and breakfast) and room-only plans without meals. You may select the option that best suits your schedule when making a reservation. Please note that same-day additions for breakfast are not accepted. If you wish to add breakfast, please contact us directly by phone regarding rates and details by 11:00 AM on the day prior to your arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are projectors available in the rooms?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, all guest rooms\u2014with the exception of the \\\"Bollinger Room\\\" on the 14th floor\u2014are equipped with ceiling-mounted projectors. During your stay, you can relax and enjoy your favorite videos and music in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I access Yumeshima (the venue for Expo 2025 Osaka) from the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"It is a 10-minute walk from the hotel to Sakaisuji-Hommachi Station. From Sakaisuji-Hommachi Station, take the Chuo Line for 8 stops (approx. 22 minutes) to reach Yumeshima Station. It is a direct route with no transfers required.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to check room availability?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Room availability changes constantly. Please check the reservation page on our official website for the latest information.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the smoking policy at the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our hotel is entirely non-smoking. Please be aware that smoking on the premises will incur a special cleaning fee starting from JPY 100,000. We thank you for your understanding and cooperation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does the hotel have a large public bath?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not have a public bath.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What brand of hair dryer is provided in the room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Guest rooms are equipped with Panasonic Nanocare hair dryers. It is a high-performance dryer that is gentle on the hair and helps prevent dryness while styling, so please feel free to use it during your stay.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How many guest rooms are there in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The hotel has a total of 11 guest rooms located from the 4th to the 14th floors, with an exclusive single-room-per-floor design.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May minors stay at the hotel unaccompanied?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please kindly note that children under 13 years of age are not permitted to stay at our hotel.\\nFurthermore, we strictly decline reservations for guests under 20 years of age staying without an adult.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer day-use plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We regret to inform you that we do not offer day-use plans at our hotel.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there any special privileges if I stay on my birthday?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you kindly inform us of your birthday stay in advance, we would be delighted to prepare a dessert plate with a celebratory message during dinner, as well as a birthday card in your room.\\nIt would be our absolute pleasure to assist in making your celebration truly memorable.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the official name of the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The official name of the hotel is Cuv\u00e9e J2 H\u00f4tel Osaka by Onko Chishin.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a dress code?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we recommend smart casual attire when dining at our restaurant.\\n\\nFor male guests, casual wear such as sandals, shorts, and tank tops is politely discouraged.\\nAdditionally, we kindly ask guests to refrain from wearing strong fragrances, such as perfumes or colognes.\\n\\nPlease kindly note that entry may be declined depending on attire or the strength of fragrance. We deeply appreciate your kind understanding.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about nearby sightseeing spots?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For detailed information regarding surrounding sightseeing spots, please visit: https:\/\/j2.by-onko-chishin.com\/sightseeing\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What rental items are available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We have the following items available for rental:\\nIce bucket \/ Mobile phone charger \/ Transformer (100V\u2013240V compatible) \/ Hair straightener \/ Curling iron \/ Massage gun \/ Memory foam pillow \/ Garment steamer \/ Ironing board \/ Nail clippers \/ Wheelchair \/ Sewing kit \/ Contact lens solution \/ Board game (Chess)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a restaurant inside the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our restaurant operates on an advance reservation basis. Reservations can be made via our official website.\\n\\nEdomae Sushi Omakase Course: \u00a526,400 (tax included)\\n\\nCourse contents: 6\u20137 daily special dishes, 10\u201312 pieces of sushi, miso soup, and dessert\\n\\nHours: 18:00\u201320:00 (Last entry)\\nOpen daily\\n\\nFrom Saturday, June 27 onwards:\\n2 seatings daily (Guests for each seating start simultaneously)\\n1st Seating: 18:00\u2013 \/ 2nd Seating: 20:30\u2013\\n\\nOpen daily, counter seating for 10 guests (advance reservation required).\\nDining reservations can also be made via Tabelog or Ikyu.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information about the breakfast menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"= Breakfast Information =\\nSelection of Japanese or Western Breakfast | Served in your guest room\\nYou may choose between a Japanese breakfast featuring morning dried scallop rice porridge crafted by a sushi master, or a Western breakfast featuring an exclusive hotel-original bakery set in collaboration with the bakery cafe \\\"Bread, Espresso & Sakaisuji Club\\\".\\n\\n[ Time ] Please select your preferred time: 9:00 AM or 9:30 AM.\\n\\n*Please check your reserved plan for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is late check-out available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"**Late Check-out**\\nLate check-out may be available depending on room availability. Please contact us regarding additional fees.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is complimentary bottled mineral water provided in the guest room?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Bottled mineral water is provided in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is early check-in available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"**Early Check-in**\\nEarly check-in may be available depending on room availability. Please contact us regarding additional fees.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What can I watch on the TV? (Channels \/ Streaming Services \/ Pay TV)\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can enjoy various streaming services on the TV in your guest room. Please note that you will need to log in with your personal account to use these services. (NETFLIX, Amazon Prime Video, YouTube, Disney+, Abema)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What types of guest rooms are available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a variety of room types tailored to suit your needs.\\nPlease check here for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I would like to enjoy sushi during my stay.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"At \\\"AWA SUSHI\\\", every detail\u2014from the finest ingredients and preparation to the pursuit of flavor and ambient design\u2014is crafted to perfect the pairing with champagne. From a curated collection of over 200 exquisite champagnes, we will suggest a special glass that harmonizes exquisitely with each dish and piece of sushi.\\n\\nClick here for details\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"I would like to make a room reservation.\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"For reservations, please use the room search function on our official website.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can the hotel assist with arranging a surprise?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Depending on the details, we would be delighted to assist you with your surprise. Please feel free to contact us in advance to discuss your plans.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"May I bring outside food and beverages into the restaurant?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kindly note that outside food and beverages are not permitted in the restaurant.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I get to the hotel from the station?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Access:\\n6-minute walk from Shinsaibashi Station (Midosuji Line, Nagahori Tsurumi-ryokuchi Line).\\n3-minute walk from Nagahoribashi Station (Nagahori Tsurumi-ryokuchi Line, Sakaisuji Line).\\nPlease take the North 4 Elevator to ground level.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can children stay sharing a bed with parents?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Kindly note that guests under 13 years of age are not permitted to stay at our hotel.\\nFurthermore, reservations consisting solely of guests under 20 years of age are strictly prohibited.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I see the restaurant menu?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please check here for the restaurant menu.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the breakfast hours and details?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Breakfast Information\\nChoice of Japanese or Western Breakfast | Served in your room\\nYou may choose between a Japanese breakfast featuring a special morning bowl of dried scallop rice porridge prepared by a sushi master, or a Western breakfast featuring an exclusive hotel-original bakery set in collaboration with the bakery cafe \\\"Bread, Espresso & Sakaisuji Club\\\".\\n\\n[ Hours ] For the Western breakfast, please select either 9:00 AM or 9:30 AM due to the bread baking schedule.\\nFor the Japanese breakfast, it will be delivered at your desired time.\\n\\n*Please check your reservation plan for further details.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I cancel my reservation?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please process any changes or cancellations for your reservation through the booking channel or website where you originally made the reservation. Should you have any questions, please feel free to contact us by phone or email.\\nCancellation fees may vary depending on the plan and booking channel. Please be sure to review the details of your reservation plan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me about the available accommodation plans?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer a variety of accommodation plans tailored to suit various occasions.\\nPlans currently available for booking can be viewed on our vacancy search page.\\n\\nClick here for details\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details regarding membership benefits?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please click here for details regarding our membership program.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you tell me more about dinner options?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Advanced reservations are required for our restaurant. Reservations can be made via our official website.\\n\\nEdomae Sushi Omakase Course: \u00a526,400 (tax included)\\n\\nCourse includes: 6\u20137 daily specialty dishes, 10\u201312 pieces of sushi, miso soup, and dessert.\\n\\nHours: 18:00\u201320:00 (Last entry)\\nOpen daily\\n\\nFrom June 27 (Sat):\\nSeating operates in two time slots, starting simultaneously for all guests:\\nSlot 1: 18:00\u2013 \/ Slot 2: 20:30\u2013\\n\\nOpen daily, 10 counter seats, advance reservation required.\\nTable reservations can also be made via Tabelog or Ikyu.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is it possible to arrange a celebration cake for an anniversary or birthday?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We would be delighted to arrange a cake for birthdays, anniversaries, or other special occasions. If you would like to request one, kindly contact the hotel at least four days prior to your arrival.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where is the smoking area located?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that there are no smoking facilities within the hotel premises. The nearest designated smoking area is located approximately a 3-minute walk from the hotel. Please feel free to ask the front desk for detailed directions.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a bar in the hotel?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"AWA Lounge & Bar\\nLocated on the 3rd floor, this lounge and bar offers a refined, minimalist space styled in elegant white, where you can savor fine champagne carefully curated by our sommelier. We offer an extensive selection ranging from daily champagne pairing sets to premium bottles.\\n\\nOpening Hours: 15:00\u201324:00 (L.O. 23:30)\\nLocation: 3F\\n\\n*Guests not staying at the hotel are also warmly welcomed to visit.\\n*While reservations are not required, seating is limited. We recommend making an advance reservation by phone. (TEL: +81-6-6262-3600 \/ 11:00\u201320:30)\\n\\nhttps:\/\/j2.by-onko-chishin.com\/lounge-bar\/\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I store my luggage before check-in or after check-out?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We are pleased to store your luggage on the day of your stay prior to check-in. Following check-out, we can also hold your luggage until your departure later that same day.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the accommodation rates for children?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Please note that our hotel does not accommodate children under 13 years of age. Furthermore, we strictly prohibit stays by guests under 20 years of age without adult accompaniment.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Do you offer non-alcoholic beverages?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, we offer non-alcoholic sparkling wine, non-alcoholic fruit juices, and sparkling water.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Lounge Information\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"AWA Lounge & Bar\\nA lounge & bar located on the 3rd floor of the hotel, featuring a minimalist white-based interior where you can enjoy carefully selected champagnes chosen by our sommelier. We offer a wide selection, ranging from daily pairing sets to premium champagnes.\\n\\nOpening Hours: 15:00\u201324:00 (Last order at 23:30)\\nLocation: 3rd Floor\\n\\n*Visitors not staying at the hotel are also welcome, so please feel free to stop by.\\n*Walk-ins are welcome; however, as seating is limited, we recommend making a reservation in advance by phone. (TEL: +81-6-6262-3600 \/ 11:00\u201320:30)\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is room service available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, room service is available. We offer glasses of selected champagnes recommended for the current month, starting from JPY 3,000. We invite you to enjoy a delightful champagne during your relaxing moment in your room.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me about the service of alcoholic beverages?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer special accommodation plans that include champagne for our staying guests. For further details, please check the plan details when making your reservation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide details about breakfast?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We offer Western and Japanese breakfast options, both delivered to your room at your preferred time (advance reservation required).\\n\\nWestern Breakfast Menu:\\n\u30fbSpecialty bread from \\\"Bread, Espresso &\\\"\\n\u30fbSalad with AWA SUSHI original dressing\\n\u30fbSeasonal fruit\\n\u30fbYogurt\\n\u30fbOrange juice\\n\\nJapanese Breakfast Menu:\\n\u30fbMorning rice porridge\\n\u30fbPickled vegetables, salted plum (Umeboshi)\\n\u30fbSpiced cod roe (Mentaiko)\\n\u30fbSoft-boiled hot spring egg (Onsen Tamago)\\n\u30fbGrilled fish, etc.\\n\\nPlease note that for Western breakfast, due to the baking schedule of the bread, delivery times are available at either 09:00 or 09:30. Japanese breakfast can be delivered at your requested time.\\n\\n*Please refer here for photos of the breakfast.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is parking available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"We do not have parking facilities on-site. We kindly ask you to use nearby public parking lots.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What are the check-in and check-out times?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Check-in is from 15:00 (latest check-in at 24:00).\\nCheck-out is by 11:00.\\n*Times may vary depending on your accommodation plan.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Contact Information\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Our contact details are as follows:\\n\\nCuv\u00e9e J2 H\u00f4tel Osaka\\nAddress: 2-6-7 Minamisemba, Chuo-ku, Osaka-shi, Osaka 542-0081, Japan\\nPlease contact us via email.\\nEmail: j2@okcs.co.jp\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please tell me the room rates?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Thank you for your inquiry.\\nAs room rates vary depending on the date and reservation availability, please check the latest availability and plans from our official booking page below.\\nOfficial Booking Page\\nIf you have a preferred date for your stay, please feel free to inform us, and we would be delighted to check availability and guide you.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Could you please provide information regarding the room amenities and facilities?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You may view our amenities below.\\n\\nList of Amenities\\n\u30fbToothbrush\\n\u30fbComb\\n\u30fbMouthwash\\n\u30fbTHREE Skincare Set\"\n      }\n    }\n  ]\n}<\/script>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"100-width.php","meta":{"footnotes":""},"class_list":["post-32127","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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